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LDAP (MS AD) T48G only displays single number
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scubes Offline
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Posts: 3
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Post: #1
LDAP (MS AD) T48G only displays single number
We have configured LDAP (MS AD) on a T48G.

Sample User:
- Name - John Doe
- Mobile - 555-123-9876
- Home - 555-987-1234
- IP Phone - 6543

If you search for any of the above numbers, the contact is listed. However, it only displays with ONE of those numbers, not all of them.

Meaning, search for 6543 returns:
John Doe
555-123-9876

Search for 1234 (as in 555-987-1234) returns:
John Doe
555-123-9876

Search for 9876, well it correctly returns:
John Doe
555-123-9876

If you click on the contact for more details, it ONLY shows:
John Doe
555-123-9876

The other 2 numbers are never listed.....
03-07-2019 01:45 AM
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Mike_Yealink Offline
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Posts: 18
Joined: Aug 2018
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Post: #2
RE: LDAP (MS AD) T48G only displays single number
Dear Customer,

This is Mike from Yealink Technical Support team, good day.


First, it is recommended that you upgrade your phone to the latest firmware version.

Then follow the instructions below to reproduce the problem and get the diagnostic file

http://support.yealink.com/faq/faqInfo?id=707

Best Regards,

Mike
05-14-2019 06:32 AM
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