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"On hook" event problem
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Rafal Offline
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Post: #1
"On hook" event problem
I'm using T21P E2 phone with latest firmware 52.84.0.15.
There is a problem with "On hook" event in Action URL. This event doesn't execute itself at all. Off hook event works correctly, but when I put the handset back on the phone the On hook event doesn't execute.

When I execute link from action url manually with this event (on hook) then it is working properly.

Looks like bug in firmware?
02-04-2019 08:55 AM
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Brenda_Yealink Offline
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Post: #2
RE: "On hook" event problem
(02-04-2019 08:55 AM)Rafal Wrote:  Dear Customer,

Sorry for the late reply.

I have reproduce the problem that you have described and I will submit it to R&D for further analysis and the final solution.

Best Regards,
Brenda
07-13-2019 02:59 AM
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Normfred Offline
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Post: #3
RE: "On hook" event problem
Any update on this issue? I just upgraded 30+ T23G's with firmware 44.84.0.95 and am having the same problem. The On Hook action URL does not seem to execute.

(07-13-2019 02:59 AM)Brenda_Yealink Wrote:  
(02-04-2019 08:55 AM)Rafal Wrote:  Dear Customer,

Sorry for the late reply.

I have reproduce the problem that you have described and I will submit it to R&D for further analysis and the final solution.

Best Regards,
Brenda
12-04-2019 01:43 AM
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Brenda_Yealink Offline
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Post: #4
RE: "On hook" event problem
Dear Customer,

Please find the link below for the version fix the issue.
https://drive.google.com/open?id=1vHQndq...KBYG2KoQkS

Best Regards,
Brenda
12-31-2019 07:06 AM
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Rafal Offline
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Post: #5
RE: "On hook" event problem
What about T27G with latest firmware? It has the very same bug.
01-02-2020 07:02 AM
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Brenda_Yealink Offline
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Post: #6
RE: "On hook" event problem
Do you mean the version 69.84.0.90?
01-02-2020 07:05 AM
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Normfred Offline
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Post: #7
RE: "On hook" event problem
Hi Brenda,
Has this been resolved for the T23G's?

(12-04-2019 01:43 AM)Normfred Wrote:  Any update on this issue? I just upgraded 30+ T23G's with firmware 44.84.0.95 and am having the same problem. The On Hook action URL does not seem to execute.

(07-13-2019 02:59 AM)Brenda_Yealink Wrote:  
(02-04-2019 08:55 AM)Rafal Wrote:  Dear Customer,

Sorry for the late reply.

I have reproduce the problem that you have described and I will submit it to R&D for further analysis and the final solution.

Best Regards,
Brenda
03-26-2020 03:35 AM
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