W56 and Call Park/Call Pcikup

[Ben23]

Greetings,
I've got a customer that we just swapped out their W52's for w56's to use the call park/pickup feature. Assuming that call pickup would work along the lines of BLF or context sensitive. Is this the case or was that a logical leap to assume that?

Sorry if this seems like an odd question. This was the whole concept behind the upgrade for these 8 handsets they have.

[Ben23]

(01-22-2019 01:58 AM)Ben23 Wrote:  Greetings,
I've got a customer that we just swapped out their W52's for w56's to use the call park/pickup feature. Assuming that call pickup would work along the lines of BLF or context sensitive. Is this the case or was that a logical leap to assume that?

Sorry if this seems like an odd question. This was the whole concept behind the upgrade for these 8 handsets they have.

Is the lack of comments on this thread no on knowing the answer or some other reason?

[complex1]

(02-20-2019 08:18 PM)Ben23 Wrote:  

(01-22-2019 01:58 AM)Ben23 Wrote:  Greetings,
I've got a customer that we just swapped out their W52's for w56's to use the call park/pickup feature. Assuming that call pickup would work along the lines of BLF or context sensitive. Is this the case or was that a logical leap to assume that?

Sorry if this seems like an odd question. This was the whole concept behind the upgrade for these 8 handsets they have.

Is the lack of comments on this thread no on knowing the answer or some other reason?

Hi,

I do not think the W56 can do more than the W52.
Please see next link and select “Specifications” to compare the models.
https://www.yealink.com/products_81.html

Hope this will help.

[Ben23]

in the Administration manual http://download.support.yealink.com/down...jHUiRJm8oY

I see this portion that says there is more features regarding call park w/ the w56 on page 256. I could be reading it wrong though

[complex1]

(02-26-2019 06:11 PM)Ben23 Wrote:  in the Administration manual http://download.support.yealink.com/down...jHUiRJm8oY

I see this portion that says there is more features regarding call park w/ the w56 on page 256. I could be reading it wrong though

Hi,

No, you didn't read it wrong, I did.

Please read the W56P_User_Guide on page 77 and further and I hope you will find your answers here.
http://download.support.yealink.com/down...xzaMhNC9k=

Hope this will help.

[Ben23]

Thanks, it appears while it has the buttons to park/unpark calls, it does not have an indicator for a call being parked which is what my customer really wanted.