[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Cant connect to YDMP
Author Message
davidbeldi Offline
Junior Member

Posts: 1
Joined: Oct 2018
Reputation: 0
Post: #1
Cant connect to YDMP
Hi guys

We seem to have problem with Yealink T46S phones to connect to Device Management Platform.

Went through troubleshooting steps (http://forum.yealink.com/forum/showthrea...tid=41883)

But no luck, still says phone is offline. (btw phones were added manually using mac address // server and phones are all in same VLAN)

have new firmware on the phone, so firmware isn't issue(checked guide)

Opened ports.
checked services were running the only problem that I am seeing is that when i dowload /IPAddress/dm.cfg file, i get following message:


dm.enable = 1
dm.server.port = 9090
dm.server.http_enable = 0
dm.server.https_enable = 0

dm.server.retry_min_interval = 5
dm.server.retry_interval_multiplier = 2000
dm.server.retry_interval_max_power = 5

voice.rtcp_xr.enable = 1

dm.server.address =

Any help or idea would be appreciated,

(This post was last modified: 10-17-2018 11:04 AM by davidbeldi.)
10-17-2018 02:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
RaymonD Offline
Junior Member

Posts: 1
Joined: Mar 2018
Reputation: 0
Post: #2
RE: Cant connect to YDMP
Did you have issues with the dm.cfg file? I've got a couple of Yealinks (T46S/T46G) to do my assignment and test them for a Device management systems course. No technical issues so far.
(This post was last modified: 10-22-2021 02:18 PM by RaymonD.)
10-22-2021 02:18 PM
Visit this user's website Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink USB Connect ToddL 0 118 01-28-2023 01:21 AM
Last Post: ToddL
  Zero Touch Auto Provisioning with YDMP? mplewis 0 824 07-15-2022 09:08 PM
Last Post: mplewis
  How much does YDMP cost? edgeucational 0 1,554 03-25-2022 02:40 AM
Last Post: edgeucational
  Firmware update from YDMP not working npena 0 1,356 03-04-2022 03:10 AM
Last Post: npena
  [FAQ] How to change the IP address of YDMP Karl_Yealink 2 8,482 01-18-2022 12:16 AM
Last Post: l.calderon
  YDMP still available? North40IT 0 2,234 11-19-2021 05:59 AM
Last Post: North40IT
  YMCS - Some T46S devices connect, others do not nxnsupport 0 3,097 07-01-2021 03:52 AM
Last Post: nxnsupport
  after migrating to YDMP version, taking screenshots not possible anymore thomas.hauff 3 13,499 10-26-2020 08:10 PM
Last Post: thomas.hauff
  [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP) Karl_Yealink 4 20,738 09-30-2020 04:29 PM
Last Post: bigjerv55
  YDMP MAC CONFIGURATION Kala 0 4,441 05-08-2020 04:37 PM
Last Post: Kala

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication