[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
DTMF for carrier pre-selection
Author Message
rpereira Offline
Junior Member
**

Posts: 2
Joined: Sep 2018
Reputation: 0
Post: #1
DTMF for carrier pre-selection
I apologise for using the wrong terminology but not sure how exactly to search for this problem:
I bought a T21P E2, which I have connected to a fritz.box 5490 together with a few more DECT phones.
On the DECT phones if I call "*121#" this allows me do VOIP provider pre-selection on the fritz.box and receive the dial tone to then being able to enter the number going out through that provider.
I'm trying to use that in the IP phone (ultimately to associate with a DSS key), but can't get it working.
When I send "*121#", I get immediately "user busy" and it seems to me as if that particular code is sent straight-through to the VOIP provider, since if I send "*121#1234566" it works as expected calling 1234566 using the selected provider.
Does anyone know what settings would allow me to have the DSS key working to do this pre-selection, and receive the dial tone to enter phone number as a second step ?

Thanks
09-21-2018 07:16 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,509
Joined: Jan 2014
Reputation: 43
Post: #2
RE: DTMF for carrier pre-selection
(09-21-2018 07:16 PM)rpereira Wrote:  I apologise for using the wrong terminology but not sure how exactly to search for this problem:
I bought a T21P E2, which I have connected to a fritz.box 5490 together with a few more DECT phones.
On the DECT phones if I call "*121#" this allows me do VOIP provider pre-selection on the fritz.box and receive the dial tone to then being able to enter the number going out through that provider.
I'm trying to use that in the IP phone (ultimately to associate with a DSS key), but can't get it working.
When I send "*121#", I get immediately "user busy" and it seems to me as if that particular code is sent straight-through to the VOIP provider, since if I send "*121#1234566" it works as expected calling 1234566 using the selected provider.
Does anyone know what settings would allow me to have the DSS key working to do this pre-selection, and receive the dial tone to enter phone number as a second step ?

Thanks

Hi,

Please log in to your phone, go to Features -> General Information and set “Key As Send” to “Disabled”, click “Confirm” and try again.
With the parameter “Key As Send” you can assign “#” or “*” as the send key, or disable this function.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-22-2018 06:54 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
rpereira Offline
Junior Member
**

Posts: 2
Joined: Sep 2018
Reputation: 0
Post: #3
RE: DTMF for carrier pre-selection
(09-22-2018 06:54 AM)complex1 Wrote:  Hi,

Please log in to your phone, go to Features -> General Information and set “Key As Send” to “Disabled”, click “Confirm” and try again.
With the parameter “Key As Send” you can assign “#” or “*” as the send key, or disable this function.

Hope this will help.

Thanks, but that I had already disabled. The above description is with Key as Send disabled..
09-22-2018 06:58 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  DTMF duration Mickotabs 1 7,166 08-20-2018 03:09 PM
Last Post: complex1
  DSS key DTMF not working anymore IPnexia 1 8,224 05-29-2015 05:59 PM
Last Post: Elaine_Yealink
  DTMF tones from T-20 not recognized chrisduncansb 5 12,548 04-23-2015 05:23 AM
Last Post: James_Yealink
  DTMF problem servaris 16 62,307 05-06-2014 11:32 PM
Last Post: newins
  Produce DTMF tone with SIP INFO (T46G) nicknomo 5 18,006 04-02-2014 05:50 PM
Last Post: Yealink Support
  T46 Codec Selection - Garbled Voice on Asterisk GeorgSchwarz 10 32,316 01-07-2014 08:37 AM
Last Post: Yealink Support
  Longer DTMF Tone for call bridges T26P markus.pfirrmann 3 11,957 08-19-2013 05:25 PM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication