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Transfer with T2XG and call back
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hercross Offline
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Post: #1
Transfer with T2XG and call back
Hi, I have several T2XG or P connected with Asterisk. For transfer I'm using TRANFER + EXT or directly press key from exp.

Now I need to use that when I transfer a call if the destination doesn't answer, the calls back to the original extension.

With Asterisk there are a feature code to use it, I use # + ext.

This code works If I press # + ext, but if a press # + key(blf in my exp), it doesn't works.

How can I use it? Or are there any other way to do that?

Thanks
09-20-2018 01:59 PM
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hercross Offline
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Post: #2
RE: Transfer with T2XG and call back
Noone?

Are the any way to use that feature from Yealink using EXP keys? Or Yealink phones has that feature?

Thanks
09-25-2018 03:08 PM
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complex1 Offline
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Post: #3
RE: Transfer with T2XG and call back
Hi,

Please check what Asterisk is receiving when you press "# + ext" and what do it receive then you press "# + key(blf in my exp)"
Do it receive the same key sequence or something else?
Please keep in mind the “#” key is used by the phone as Send Key (Features > General Information – Key As Send)

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-25-2018 03:44 PM
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hercross Offline
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Post: #4
RE: Transfer with T2XG and call back
Hi..

Thanks for answer..

Yes I know. Instead of, I change # for other code, and the same result.

When I dial # + ext, in Asterisk I see the DTMF # + DTMF 126 (ext).
When I dial # + exp(blf) in Asterisk I see:

Code:
WARNING[29788][C-00000083]: features.c:2732 builtin_atxfer: No digits dialed for atxfer.

Thanks
09-25-2018 03:53 PM
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complex1 Offline
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Post: #5
RE: Transfer with T2XG and call back
Hi,

What I’m thinking of, but I’m not for sure, is you cannot press a key from the keyboard and add it with a number stored in a BLF key.
Please try to prepend the “#” to the number and store it in a BLF key and test again, only by pressing the BLF. Just for testing purposes.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-25-2018 04:47 PM
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hercross Offline
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Post: #6
RE: Transfer with T2XG and call back
I can press blf key and dial the extension. The problem is when I press feature code before press blf key.

I've tried with features.dtmf.replace_tran option, to change transfer way to dtmf, but with the same result, when I press a key before blf key, Yealink never send me the blf content (extension).

Is it possible to fix it?

Thanks
09-27-2018 11:56 AM
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complex1 Offline
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Post: #7
RE: Transfer with T2XG and call back
I hope Yealink Support or other forum members can answer your question.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
09-27-2018 12:12 PM
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jolouis Offline
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Post: #8
RE: Transfer with T2XG and call back
What version of firmware are you using on the phones?

This option/feature was added to mainline firmware back in V73...:
http://forum.yealink.com/forum/archive/i...395-1.html

We use it all the time to do * + BLF transfers in order to send calls directly to extension's voicemail on Asterisk. Just for effort sake I tried doing a transfer # + blf as you are doing, and sure enough that works fine too.
09-27-2018 09:21 PM
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