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W56H- Remove Missed call list
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plainlanddental Offline
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Post: #1
W56H- Remove Missed call list
Hi,

We have 2 cordless handsets W56H and I don't want the missed calls coming up on the screen. I have found a way to remove it from out larger handsets but not these ones and its very annoying and unnecessary. I've tried logging into the IP address but can't find a setting to change it.

Does anyone know how to remove it.

Also does anyone know how to change the ring sound when you transfer a call within the office. I can't find a setting for that either and the current sound isn't what we want

Elise
06-13-2018 11:36 PM
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Robert227 Offline
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Posts: 1
Joined: Dec 2018
Post: #2
RE: W56H- Remove Missed call list
(06-13-2018 11:36 PM)plainlanddental Wrote:  Hi,

We have 2 cordless handsets W56H and I don't want the missed calls coming up on the screen. I have found a way to remove it from out larger handsets but not these ones and its very annoying and unnecessary. I've tried logging into the IP address but can't find a setting to change it. mobdro

Does anyone know how to remove it.

Also does anyone know how to change the ring sound when you transfer a call within the office. I can't find a setting for that either and the current sound isn't what we want

Elise

Hi,

About you issue,I will show you how to do below.
1.Go to web user interface.
2.Go to Feature->Notification Popups.
3.Choose Display Missed Calii Popup to disabled.

Hope this can help you.
(This post was last modified: 12-31-2018 07:48 AM by Robert227.)
12-28-2018 05:30 AM
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plainlanddental Offline
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Posts: 3
Joined: Jun 2018
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Post: #3
RE: W56H- Remove Missed call list
HI Robert,

To open the web user interface I put the Ip address in from the base handset.
Once I go to feature it does not give me the option of another meny called Notification pop ups. I had a look through the other menus in features and can not find 'Display Missed Calii Popup to disabled.'

The headings I have under Features are:
Forward&DND
General Information
Audio
Transfer
Call Pickup
Phone Lock
Power LED


(12-28-2018 05:30 AM)Robert227 Wrote:  
(06-13-2018 11:36 PM)plainlanddental Wrote:  Hi,

We have 2 cordless handsets W56H and I don't want the missed calls coming up on the screen. I have found a way to remove it from out larger handsets but not these ones and its very annoying and unnecessary. I've tried logging into the IP address but can't find a setting to change it.

Does anyone know how to remove it.

Also does anyone know how to change the ring sound when you transfer a call within the office. I can't find a setting for that either and the current sound isn't what we want

Elise

Hi,

About you issue,I will show you how to do below.
1.Go to web user interface.
2.Go to Feature->Notification Popups.
3.Choose Display Missed Calii Popup to disabled.

Hope this can help you.
12-28-2018 06:39 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,312
Joined: Jan 2014
Reputation: 39
Post: #4
RE: W56H- Remove Missed call list
Hi Elise,

The W56P contain two methods to save call logs.
Call log feature and call log display method.

Call log feature setting can be found in WUI (Features > General Information > Save Call Log) or using provisioning (features.save_call_history = 0 (0=disable, 1=enable))

Call log display method can only be set using provisioning.
features.cumulative_display_call_log.enable = 0 (0=disable, 1=enable)

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-28-2018 08:30 AM
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plainlanddental Offline
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Posts: 3
Joined: Jun 2018
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Post: #5
RE: W56H- Remove Missed call list
Can you talk me through how to change the setting using provisioning?
(12-28-2018 08:30 AM)complex1 Wrote:  Hi Elise,

The W56P contain two methods to save call logs.
Call log feature and call log display method.

Call log feature setting can be found in WUI (Features > General Information > Save Call Log) or using provisioning (features.save_call_history = 0 (0=disable, 1=enable))

Call log display method can only be set using provisioning.
features.cumulative_display_call_log.enable = 0 (0=disable, 1=enable)

Hope this will help.
01-01-2019 11:35 PM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,312
Joined: Jan 2014
Reputation: 39
Post: #6
RE: W56H- Remove Missed call list
(01-01-2019 11:35 PM)plainlanddental Wrote:  Can you talk me through how to change the setting using provisioning?
(12-28-2018 08:30 AM)complex1 Wrote:  Hi Elise,

The W56P contain two methods to save call logs.
Call log feature and call log display method.

Call log feature setting can be found in WUI (Features > General Information > Save Call Log) or using provisioning (features.save_call_history = 0 (0=disable, 1=enable))

Call log display method can only be set using provisioning.
features.cumulative_display_call_log.enable = 0 (0=disable, 1=enable)

Hope this will help.

Hi,

How to provisioning a phone can be found here:
http://support.yealink.com/documentFront...mentId=110
Yealink_SIP-T2 Series_T19(P) E2_T4 Series_CP860_W56P_IP_Phones_Auto_Provisioning_Guide_V80_63.pdf

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
(This post was last modified: 01-02-2019 01:00 PM by complex1.)
01-02-2019 12:47 PM
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