Select available line

[nick.spannagel]

Have a customer that has 5 T46G phones. They have the same 3 lines configured to all 5 phones. However if somebody is on line 1, when another handset is lifted that phone tries to go to line 1 as well. SHouldn't it default to the next free line? If not is there a way that I can make it default to an available line?

[Jensen_Yealink]

(06-04-2018 07:18 PM)nick.spannagel Wrote:  Have a customer that has 5 T46G phones. They have the same 3 lines configured to all 5 phones. However if somebody is on line 1, when another handset is lifted that phone tries to go to line 1 as well. SHouldn't it default to the next free line? If not is there a way that I can make it default to an available line?

Hello Nick,

It is not supported working like this.
Everyphone is seperate system, even you registerd all phone with same 3 lines.
Also, you can registered all phones with same 3 lines, that means those accounts supported SCA, in this scenarios, every account is supported to make outgoing call in difference phones.
On the ohter hands, you can choose what account you want to make a call out by click corresponding linekey.
Thanks for your understanding.

BR
Jensen