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2 Handsets sharing single sip account
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rich_ng Offline
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Post: #1
2 Handsets sharing single sip account
I bought the W60B as well as an extra handset.

I want a single sip account to be shared between the two handsets so that incoming calls ring both phones..both phones hear notifications of the same voicemail box and see the same call history where applicable.

Basically I want the two handsets to function like a traditional cordless phones with 2 handsets.

I think I understand that one handset will not be able to barge in on a call in progress, but if I am mistaken, I would like to know how to set this up also.

Right now, when I try and register both handsets to the same sip account, only one handset rings. The wierd thing is, the phone that doesnt ring still displays the missed calls.
05-16-2018 03:34 AM
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Evan_Yealink Offline
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Post: #2
RE: 2 Handsets sharing single sip account
Dear Friend, good day!

This is Evan from Yealink Support Team, nice to know you via forum email.

As shown below: The account is assigned to 2 handsets.
   

Normally, the 2 handset will ring, and they won't show the missed call on the screen when the call is answered by another handset.

Please try again with the latest firmware and let me know the result. Below is the link of the firmware.
http://support.yealink.com/documentFront...mentId=206

If not help, please reproduce it and offer us the diagnosis files. Below is the FAQ about how to get these files.
http://support.yealink.com/faq/faqInfo?id=707

Best Regards,
Evan You
05-30-2018 05:56 AM
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