DND Sync with server

[ANtoine]

Hello,

Since the v82, Yealink could synchronize the DND local state.

I had this 3 lines added in my y000000000028.cfg (because the phone is a T46G) :

features.feature_key_sync.enable = 1
features.dnd.feature_key_sync.enable = 1
features.dnd.feature_key_sync.local_processing.enable = 1

and this line in my mac.cfg :

account.1.features.dnd.feature_key_sync.local_processing.enable = 1

But when I see the Xivo (an overlay of Asterisk), the state doesn't change. And with the SIP traffic, I watch nothing.

So I wonder why... I may have missed something.

Thx

[Travis_Yealink]

(05-09-2018 07:08 AM)ANtoine Wrote:  Hello,

Since the v82, Yealink could synchronize the DND local state.

I had this 3 lines added in my y000000000028.cfg (because the phone is a T46G) :

features.feature_key_sync.enable = 1
features.dnd.feature_key_sync.enable = 1
features.dnd.feature_key_sync.local_processing.enable = 1

and this line in my mac.cfg :

account.1.features.dnd.feature_key_sync.local_processing.enable = 1

But when I see the Xivo (an overlay of Asterisk), the state doesn't change. And with the SIP traffic, I watch nothing.

So I wonder why... I may have missed something.

Thx

Dear customer,

For this case, please kindly provide me the trace files, so that I can help check if the phone has sent uploaded state to the server.
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=707

Any question, freely to let me know.

Regards,
Yealink_Travis

[Travis_Yealink]

(05-11-2018 07:23 AM)Travis Wrote:  

(05-09-2018 07:08 AM)ANtoine Wrote:  Hello,

Since the v82, Yealink could synchronize the DND local state.

I had this 3 lines added in my y000000000028.cfg (because the phone is a T46G) :

features.feature_key_sync.enable = 1
features.dnd.feature_key_sync.enable = 1
features.dnd.feature_key_sync.local_processing.enable = 1

and this line in my mac.cfg :

account.1.features.dnd.feature_key_sync.local_processing.enable = 1

But when I see the Xivo (an overlay of Asterisk), the state doesn't change. And with the SIP traffic, I watch nothing.

So I wonder why... I may have missed something.

Thx

Dear customer,

For this case, please kindly provide me the trace files, so that I can help check if the phone has sent uploaded state to the server.
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=707

Any question, freely to let me know.

Regards,
Yealink_Travis

Dear customer,

Thanks for the trace files, and I checked them carefully, I could find the configuration is correct, and normally it should be work.(I tested locally)

As this feature needs to be supported by the server, would you please check if it's supported or not?

Regards,
Yealink_Travis