[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Remote Phonebook Ringtone
Author Message
joshua@itstel.com Offline
Junior Member
**

Posts: 41
Joined: Jul 2014
Reputation: 0
Post: #11
RE: Remote Phonebook Ringtone
(04-16-2018 03:47 AM)Kevin_Yealink Wrote:  
(04-11-2018 01:54 PM)Kevin_Yealink Wrote:  
(04-11-2018 11:00 AM)joshua@itstel.com Wrote:  I use both the 46G and 46S. FW is 66/28.83.0.10.

My hope was that the Group that I modified via auto provision would change - as it did - but the Groups that the end user created would be left unchanged - they were erased.

This is why I wanted to use the remote phone book for "Company" numbers and leave the local phone book for the end users. But most of my customers would like a different ring tone for the Company phone numbers - which I could not achieve with the Remote Phone Book.

Hi Joshua

Thank you for your information. I will check with R&D and let you know if any update.

Hi Joshua

P&M want to know if it is urgent now for you? If not, can we wait for future FW? Or may at the end of 2018.

BTW, can you also tell me:
1. Actually only end user set distinctive ringtone for different contacts, may I know why you want set distinctive for different department? Is there any specially requirement?
2. I think all 2000 phones already finish deployment, right? Can you tell me customer name?

This can wait. It's not losing me any business. The main purpose is to put all the customers extensions into a group and assign a different ring tone to that group to achieve a distinctive ring for the phones for extension call versus an outside call. My customers then contact me if there is a name change, I make the change for them in auto provision, then all the phones update automatically.
04-16-2018 10:29 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Kevin_Yealink Offline
Administrator
*******

Posts: 204
Joined: Jul 2016
Reputation: 2
Post: #12
RE: Remote Phonebook Ringtone
(04-16-2018 10:29 AM)joshua@itstel.com Wrote:  
(04-16-2018 03:47 AM)Kevin_Yealink Wrote:  
(04-11-2018 01:54 PM)Kevin_Yealink Wrote:  
(04-11-2018 11:00 AM)joshua@itstel.com Wrote:  I use both the 46G and 46S. FW is 66/28.83.0.10.

My hope was that the Group that I modified via auto provision would change - as it did - but the Groups that the end user created would be left unchanged - they were erased.

This is why I wanted to use the remote phone book for "Company" numbers and leave the local phone book for the end users. But most of my customers would like a different ring tone for the Company phone numbers - which I could not achieve with the Remote Phone Book.

Hi Joshua

Thank you for your information. I will check with P&M firstly. And for the distinctive ringtone, maybe you can refer to this FAQ:
http://support.yealink.com/faq/faqInfo?id=1
http://support.yealink.com/faq/faqInfo?id=213

I will keep you update.
Best Regards,
Kevin
Hi Joshua

Thank you for your information. I will check with R&D and let you know if any update.

Hi Joshua

P&M want to know if it is urgent now for you? If not, can we wait for future FW? Or may at the end of 2018.

BTW, can you also tell me:
1. Actually only end user set distinctive ringtone for different contacts, may I know why you want set distinctive for different department? Is there any specially requirement?
2. I think all 2000 phones already finish deployment, right? Can you tell me customer name?

This can wait. It's not losing me any business. The main purpose is to put all the customers extensions into a group and assign a different ring tone to that group to achieve a distinctive ring for the phones for extension call versus an outside call. My customers then contact me if there is a name change, I make the change for them in auto provision, then all the phones update automatically.
04-16-2018 01:00 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Kevin_Yealink Offline
Administrator
*******

Posts: 204
Joined: Jul 2016
Reputation: 2
Post: #13
RE: Remote Phonebook Ringtone
(04-16-2018 01:00 PM)Kevin_Yealink Wrote:  
(04-16-2018 10:29 AM)joshua@itstel.com Wrote:  
(04-16-2018 03:47 AM)Kevin_Yealink Wrote:  
(04-11-2018 01:54 PM)Kevin_Yealink Wrote:  
(04-11-2018 11:00 AM)joshua@itstel.com Wrote:  I use both the 46G and 46S. FW is 66/28.83.0.10.

My hope was that the Group that I modified via auto provision would change - as it did - but the Groups that the end user created would be left unchanged - they were erased.

This is why I wanted to use the remote phone book for "Company" numbers and leave the local phone book for the end users. But most of my customers would like a different ring tone for the Company phone numbers - which I could not achieve with the Remote Phone Book.

Hi Joshua

Thank you for your information. I will check with P&M firstly. And for the distinctive ringtone, maybe you can refer to this FAQ:
http://support.yealink.com/faq/faqInfo?id=1
http://support.yealink.com/faq/faqInfo?id=213

I will keep you update.
Best Regards,
Kevin
Hi Joshua

Thank you for your information. I will check with R&D and let you know if any update.

Hi Joshua

P&M want to know if it is urgent now for you? If not, can we wait for future FW? Or may at the end of 2018.

BTW, can you also tell me:
1. Actually only end user set distinctive ringtone for different contacts, may I know why you want set distinctive for different department? Is there any specially requirement?
2. I think all 2000 phones already finish deployment, right? Can you tell me customer name?

This can wait. It's not losing me any business. The main purpose is to put all the customers extensions into a group and assign a different ring tone to that group to achieve a distinctive ring for the phones for extension call versus an outside call. My customers then contact me if there is a name change, I make the change for them in auto provision, then all the phones update automatically.

Hi Joshua

Good day.
Our P&M is begin evaluating this request, and he has a question need your reply. Thanks in advanced.

As you said: The main purpose is to put all the customers extensions into a group and assign a different ring tone to that group to achieve a distinctive ring for the phones for extension call versus an outside call.
>> May I know why you want to distinct internal number and external number? Is there specially purpose?

Best Regards,
Kevin
05-31-2018 07:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
joshua@itstel.com Offline
Junior Member
**

Posts: 41
Joined: Jul 2014
Reputation: 0
Post: #14
RE: Remote Phonebook Ringtone
If the user is not sitting at their desk but can hear their phone ring, if they can differentiate if it's a fellow employee calling versus an outside caller, then they may or may not be inclined to stop what they are doing and run to answer the phone.
05-31-2018 10:20 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Kevin_Yealink Offline
Administrator
*******

Posts: 204
Joined: Jul 2016
Reputation: 2
Post: #15
RE: Remote Phonebook Ringtone
(05-31-2018 10:20 AM)joshua@itstel.com Wrote:  If the user is not sitting at their desk but can hear their phone ring, if they can differentiate if it's a fellow employee calling versus an outside caller, then they may or may not be inclined to stop what they are doing and run to answer the phone.

Hi Joshua,

Can you tell me what business are the customers in? They will have have many external call daily?

Best Regards,
Kevin
06-01-2018 01:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
joshua@itstel.com Offline
Junior Member
**

Posts: 41
Joined: Jul 2014
Reputation: 0
Post: #16
RE: Remote Phonebook Ringtone
Small businesses with people doing many tasks 5-10 employees. External and internal calls are about equal.
06-01-2018 10:19 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
johnkiniston Offline
Junior Member
**

Posts: 24
Joined: Apr 2013
Reputation: 1
Post: #17
RE: Remote Phonebook Ringtone
Joshua, Have you thought about using an alert-info header to change the ring for your internal to internal calls?

I do it with Asterisk by setting 'Alert-Info: InternalRing' and having the phone play a different ringtone when it gets that header.
07-09-2018 10:31 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
sebastiaan Offline
Junior Member
**

Posts: 1
Joined: Mar 2020
Reputation: 0
Post: #18
RE: Remote Phonebook Ringtone
Is there any update on this feature? I would like to use it too.
03-03-2020 12:58 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T48s - delete ringtone via UI / Web Toto 10 3,395 04-23-2020 01:02 PM
Last Post: lukaslegros
  Local and Remote phonebooks with more than 3 #s per entry? AndyInNJ 1 779 04-04-2020 09:29 AM
Last Post: complex1
  Local and Remote phonebooks pause and code (conference bridges) AndyInNJ 0 471 04-03-2020 06:02 PM
Last Post: AndyInNJ
  Remote phonebook generator? kogarahchiro 2 1,431 01-17-2020 04:38 AM
Last Post: kogarahchiro
  Public Phonebook on incomming call Oliaargau 2 4,035 11-03-2019 12:25 PM
Last Post: Oliaargau
  T42S - Show sip from + remote xml caller id lookup OneDirectSpain 0 765 10-30-2019 03:54 PM
Last Post: OneDirectSpain
  Using a shared phonebook managed bij phones johandezwaan 1 1,559 09-30-2019 01:32 PM
Last Post: mara
  Remote directory recursion depth limit - Yealink T46G levstik 2 1,977 07-12-2019 12:06 PM
Last Post: levstik
  T46G Remote Phone Book AdamB 2 2,237 05-14-2019 08:15 AM
Last Post: AdamB
  T46S Ringtone for each account GP 7 3,721 02-09-2019 08:34 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication