[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call Log Filtering
Author Message
Matty Offline
Junior Member
**

Posts: 2
Joined: Mar 2018
Reputation: 0
Post: #1
Call Log Filtering
Hey,

Is there a way to filter the Call Log/History? What I want to do is remove the paging/intercom calls from the received call log so that it doesn't continue to fill up as actual received calls are getting lost in the bulk of intercom calls. We were able to have this implemented in our previous phone system but I cannot find the setting to filter in the Yealink phones.
Any Ideas?
Thanks
03-29-2018 04:58 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Klaus_Yealink Offline
Super Moderator
******

Posts: 180
Joined: Jul 2015
Reputation: 0
Post: #2
RE: Call Log Filtering
Hi Matty,

In fact, now we do not support call log filter feature, so please let me know below info:

1. Why your call log have so much paging/intercom call? do you have a special scenario?

2. please let me know which brand phone support this feature? it will be better if you can share with me the filter method, thanks.

3. How many phones do you have? all phones need to support this feature?

Hope your reply.

BR

Klaus
03-30-2018 10:06 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Matty Offline
Junior Member
**

Posts: 2
Joined: Mar 2018
Reputation: 0
Post: #3
RE: Call Log Filtering
(03-30-2018 10:06 AM)Klaus Wrote:  Hi Matty,

In fact, now we do not support call log filter feature, so please let me know below info:

1. Why your call log have so much paging/intercom call? do you have a special scenario?

2. please let me know which brand phone support this feature? it will be better if you can share with me the filter method, thanks.

3. How many phones do you have? all phones need to support this feature?

Hope your reply.

BR

Klaus
Hi Klaus,
Our system has a mixture of repair technicians and salesmen that are consistently away from their phone/desk, paging has allowed for all of the employees to get in contact with one another quickly and efficiently. If the technicians were to still have the paging call log that would be fine but the salesmen need to have a concise log of the customers they have called and been in contact with. Our previous phones were Cisco 504G and 525G that do not keep records of page calls. We have about 60 phones and if all could have the feature that would be optimal however if just T-29G's were capable we could survive fine with that
Thanks for the Response
03-30-2018 10:12 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Travis_Yealink Offline
Super Moderator
******

Posts: 171
Joined: Mar 2016
Reputation: 1
Post: #4
RE: Call Log Filtering
(03-30-2018 10:12 PM)Matty Wrote:  
(03-30-2018 10:06 AM)Klaus Wrote:  Hi Matty,

In fact, now we do not support call log filter feature, so please let me know below info:

1. Why your call log have so much paging/intercom call? do you have a special scenario?

2. please let me know which brand phone support this feature? it will be better if you can share with me the filter method, thanks.

3. How many phones do you have? all phones need to support this feature?

Hope your reply.

BR

Klaus
Hi Klaus,
Our system has a mixture of repair technicians and salesmen that are consistently away from their phone/desk, paging has allowed for all of the employees to get in contact with one another quickly and efficiently. If the technicians were to still have the paging call log that would be fine but the salesmen need to have a concise log of the customers they have called and been in contact with. Our previous phones were Cisco 504G and 525G that do not keep records of page calls. We have about 60 phones and if all could have the feature that would be optimal however if just T-29G's were capable we could survive fine with that
Thanks for the Response

Dear customer,

Really sorry for late response, Klaus has moved to another Dept., so I will take over this case, I think the scenario you described is reasonable, and I've applied feature request for you.

I will keep you posted if any news.

Best Regards,
Yealink_Travis
06-05-2018 01:13 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Travis_Yealink Offline
Super Moderator
******

Posts: 171
Joined: Mar 2016
Reputation: 1
Post: #5
RE: Call Log Filtering
Dear customer,

For this feature request, our PD team has evaluated, and consider it as reasonable request.
We will consider to add it on our later release.

Anything I can help, freely to let me know

Regards,
Yealink_Travis
06-14-2018 09:50 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T53 Calling from call history jake 0 217 10-01-2021 10:24 AM
Last Post: jake
  Call Park Command gyegavian 0 565 08-16-2021 01:54 AM
Last Post: gyegavian
  About call history Andrei9385 2 1,791 03-31-2021 06:17 PM
Last Post: Chan Hoa
  Call History adds a "1" to extension number VAspeed3 2 1,885 02-26-2021 12:25 AM
Last Post: VAspeed3
Bug Missing softkey to End Call Kabbott 0 1,134 02-02-2021 10:23 PM
Last Post: Kabbott
  VP59 - No Wifi 5G with new Firmware // No Call Recording anymore vilionmedia 3 2,730 11-07-2020 03:44 AM
Last Post: complex1
  IP call (Direct call) with SRTP Gr2en 0 1,324 09-30-2020 08:36 AM
Last Post: Gr2en
  Direct IP Call Outside LAN with specific port BumbleBears 2 3,301 05-28-2020 02:13 PM
Last Post: Lewis-H
  Yealink T41S Call log JoseVM 1 2,660 09-08-2019 10:34 PM
Last Post: Babylonia
Exclamation Call log on after Att transfer VP-T49G Roksvel 4 5,246 06-18-2019 09:35 AM
Last Post: Roksvel

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication