[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
How to upgrade W52P handset firmware via W60B base??
Author Message
regan Offline
Junior Member
**

Posts: 6
Joined: Mar 2014
Reputation: 0
Post: #1
How to upgrade W52P handset firmware via W60B base??
I just purchased a W60B base and handset. I also have a W52P handset registered to the base. The W52P handset has a message on the screen - “Old firmware! Please upgrade!”. The firmware version is 26.73.0.11, so I downloaded 26.73.0.30.rom and tried to install via the W60B web admin. It did not report any errors, but the handset has not been upgraded. What am I doing wrong??
(This post was last modified: 03-14-2018 07:55 AM by regan.)
03-14-2018 07:54 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,342
Joined: Jan 2014
Reputation: 39
Post: #2
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 07:54 AM)regan Wrote:  I just purchased a W60B base and handset. I also have a W52P handset registered to the base. The W52P handset has a message on the screen - “Old firmware! Please upgrade!”. The firmware version is 26.73.0.11, so I downloaded 26.73.0.30.rom and tried to install via the W60B web admin. It did not report any errors, but the handset has not been upgraded. What am I doing wrong??

To upgrade the handset by using the OTA procedure the handset must run minimal:
Firmware 26.40.0.15 / Hardware 26.0.0.6
If you want upgrade your handset please use the USB Tool.
http://download.support.yealink.com/down...rmware.pdf

http://download.support.yealink.com/down...rmware.zip

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-14-2018 09:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
regan Offline
Junior Member
**

Posts: 6
Joined: Mar 2014
Reputation: 0
Post: #3
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 09:36 AM)complex1 Wrote:  To upgrade the handset by using the OTA procedure the handset must run minimal:
Firmware 26.40.0.15 / Hardware 26.0.0.6
If you want upgrade your handset please use the USB Tool.
http://download.support.yealink.com/down...rmware.pdf

http://download.support.yealink.com/down...rmware.zip


My handset is:

Hardware: 26.0.0.5
Firmware: 26.73.0.11

I am also running OSX so the .exe hardware tool is useless to me.

Surely there is an OSX version of the USB upgrade tool???
03-14-2018 09:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,342
Joined: Jan 2014
Reputation: 39
Post: #4
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 09:42 AM)regan Wrote:  
(03-14-2018 09:36 AM)complex1 Wrote:  To upgrade the handset by using the OTA procedure the handset must run minimal:
Firmware 26.40.0.15 / Hardware 26.0.0.6
If you want upgrade your handset please use the USB Tool.
http://download.support.yealink.com/down...rmware.pdf

http://download.support.yealink.com/down...rmware.zip


My handset is:

Hardware: 26.0.0.5
Firmware: 26.73.0.11

I am also running OSX so the .exe hardware tool is useless to me.

Surely there is an OSX version of the USB upgrade tool???

An OSX version?… Not that I am aware off.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-14-2018 09:59 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
regan Offline
Junior Member
**

Posts: 6
Joined: Mar 2014
Reputation: 0
Post: #5
RE: How to upgrade W52P handset firmware via W60B base??
Do you know if it’s posisble to upgrade the handset firmware via the web if I reconnect it back to the old W52P base instead of the new one?
03-14-2018 10:14 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,342
Joined: Jan 2014
Reputation: 39
Post: #6
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 10:14 AM)regan Wrote:  Do you know if it’s posisble to upgrade the handset firmware via the web if I reconnect it back to the old W52P base instead of the new one?

This is also not possible, because the (minimum) hardware requirement is 26.0.0.6 or above.
That’s why you can’t upgrade the handset Over The Air (OTA) and must use the USB Tool.

Don’t you have a colleague/friend who work with a Windows machine?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-14-2018 10:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W60B remove intercom when transfert MYCOMPUTING 2 162 Yesterday 12:17 AM
Last Post: complex1
  Handset won't ring while on the charger. therring 0 114 12-01-2022 03:17 AM
Last Post: therring
  W60B base With 56H ( incomming calls, no ringing when charging ) stéphane 3 5,290 12-01-2022 03:15 AM
Last Post: therring
  W60B emitting high-pitched noise msncookie 6 6,492 09-19-2022 08:39 PM
Last Post: RobFromSouthJersey
  ‘New’ W56/W60B default admin password not recognised? Russ1 2 1,050 08-07-2022 02:44 PM
Last Post: Russ1
  W56H handset no tones or ring swdatanet 1 1,197 07-28-2022 09:46 PM
Last Post: complex1
  All handsets on the same W60B loose registration after many attempts to register Alvaro Gutierrez 1 4,122 06-23-2022 09:56 PM
Last Post: rdurham
  W60B and W56H - can you PIN lock the phones,.. ? Haniel 2 6,168 06-18-2022 01:29 AM
Last Post: Beachnuttz
  Connecting WH66 to W60B aaronl 1 2,780 06-09-2022 10:00 PM
Last Post: markvdheijden
  increase volume on earpiece on W56H handset? Simon from Sydney 0 960 05-14-2022 01:08 PM
Last Post: Simon from Sydney

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication