[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Yealink Forums » Dect Phone Series » W60B（Wireless） » How to upgrade W52P handset firmware via W60B base??

Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
How to upgrade W52P handset firmware via W60B base??
Author Message
regan Offline
Junior Member
**

Posts: 6
Joined: Mar 2014
Reputation: 0
Post: #1
How to upgrade W52P handset firmware via W60B base??
I just purchased a W60B base and handset. I also have a W52P handset registered to the base. The W52P handset has a message on the screen - “Old firmware! Please upgrade!”. The firmware version is 26.73.0.11, so I downloaded 26.73.0.30.rom and tried to install via the W60B web admin. It did not report any errors, but the handset has not been upgraded. What am I doing wrong??
(This post was last modified: 03-14-2018 07:55 AM by regan.)
03-14-2018 07:54 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #2
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 07:54 AM)regan Wrote:  I just purchased a W60B base and handset. I also have a W52P handset registered to the base. The W52P handset has a message on the screen - “Old firmware! Please upgrade!”. The firmware version is 26.73.0.11, so I downloaded 26.73.0.30.rom and tried to install via the W60B web admin. It did not report any errors, but the handset has not been upgraded. What am I doing wrong??

To upgrade the handset by using the OTA procedure the handset must run minimal:
Firmware 26.40.0.15 / Hardware 26.0.0.6
If you want upgrade your handset please use the USB Tool.
http://download.support.yealink.com/down...rmware.pdf

http://download.support.yealink.com/down...rmware.zip

Hope this will help.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-14-2018 09:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
regan Offline
Junior Member
**

Posts: 6
Joined: Mar 2014
Reputation: 0
Post: #3
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 09:36 AM)complex1 Wrote:  To upgrade the handset by using the OTA procedure the handset must run minimal:
Firmware 26.40.0.15 / Hardware 26.0.0.6
If you want upgrade your handset please use the USB Tool.
http://download.support.yealink.com/down...rmware.pdf

http://download.support.yealink.com/down...rmware.zip


My handset is:

Hardware: 26.0.0.5
Firmware: 26.73.0.11

I am also running OSX so the .exe hardware tool is useless to me.

Surely there is an OSX version of the USB upgrade tool???
03-14-2018 09:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #4
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 09:42 AM)regan Wrote:  
(03-14-2018 09:36 AM)complex1 Wrote:  To upgrade the handset by using the OTA procedure the handset must run minimal:
Firmware 26.40.0.15 / Hardware 26.0.0.6
If you want upgrade your handset please use the USB Tool.
http://download.support.yealink.com/down...rmware.pdf

http://download.support.yealink.com/down...rmware.zip


My handset is:

Hardware: 26.0.0.5
Firmware: 26.73.0.11

I am also running OSX so the .exe hardware tool is useless to me.

Surely there is an OSX version of the USB upgrade tool???

An OSX version?… Not that I am aware off.
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-14-2018 09:59 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
regan Offline
Junior Member
**

Posts: 6
Joined: Mar 2014
Reputation: 0
Post: #5
RE: How to upgrade W52P handset firmware via W60B base??
Do you know if it’s posisble to upgrade the handset firmware via the web if I reconnect it back to the old W52P base instead of the new one?
03-14-2018 10:14 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #6
RE: How to upgrade W52P handset firmware via W60B base??
(03-14-2018 10:14 AM)regan Wrote:  Do you know if it’s posisble to upgrade the handset firmware via the web if I reconnect it back to the old W52P base instead of the new one?

This is also not possible, because the (minimum) hardware requirement is 26.0.0.6 or above.
That’s why you can’t upgrade the handset Over The Air (OTA) and must use the USB Tool.

Don’t you have a colleague/friend who work with a Windows machine?
Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-14-2018 10:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  how to register a T58W with DD10K to a W60B? schogol 6 3,872 04-16-2024 09:54 PM
Last Post: schogol
  [W70B Basis + W73H Handset] 2nd line for foreign country calls der.ronny@gmx.net 1 1,831 03-20-2024 09:34 PM
Last Post: complex1
  How to enable web server/ GUI on W60B and W70B after provisioning has disabled it. jhofford 2 4,970 09-12-2023 08:42 PM
Last Post: jhofford
Question W80B dm-base role Lansalot 1 4,125 05-23-2023 12:29 PM
Last Post: Scottie
  Handset won't ring while on the charger. therring 1 3,945 04-03-2023 09:40 PM
Last Post: FSUE
  Problems setting up W60B and interface issues Ness 4 8,773 03-30-2023 05:24 PM
Last Post: Ness
  Auto Provision firmware on W60B base station hospitale 6 9,204 02-15-2023 05:54 PM
Last Post: hospitale
  recovery mode W60B files Aleskey 3 7,364 02-14-2023 01:42 AM
Last Post: 88fingerslukee
  W60B Constantly Restarts When W73H Is Connected. nolto 0 2,559 02-07-2023 12:15 AM
Last Post: nolto
  W60B factory reset and default login carsey 3 11,346 02-01-2023 02:52 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication