upgrade EXP40

[Remko Schenk]

Hi support,

@customer site we had do a upgrade of T46G with EXP40 and EHS36.
upgrade was good. (to 28.82.0.20)
after the upgrade the headset wasn't triggered. We updated the EHS but with no result.
We tested the headset without EXP40 (EHS directly connected on T46G) and the headset is working fine.
the EXP has firmware level 7.16.0.0, i have seen level 11.16.0.0 at another customer.

How can i upgrade the EXP40 and where can i download the files?

best regards Remko Schenk.

[Eavin_Yealink]

Hi Remko,

You have created a Ticket for the same case. https://ticket.yealink.com/index.php/bug/64164
Please follow by Ticket.

BR
Eavin