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W56H-compatible headsets?
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Tom831 Offline
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Post: #1
W56H-compatible headsets?
What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom
03-07-2018 02:34 PM
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complex1 Offline
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Post: #2
RE: W56H-compatible headsets?
(03-07-2018 02:34 PM)Tom831 Wrote:  What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom

Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-07-2018 03:21 PM
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Tom831 Offline
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Post: #3
RE: W56H-compatible headsets?
(03-07-2018 03:21 PM)complex1 Wrote:  
(03-07-2018 02:34 PM)Tom831 Wrote:  What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom

Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom
(This post was last modified: 03-07-2018 03:58 PM by Tom831.)
03-07-2018 03:33 PM
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complex1 Offline
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Post: #4
RE: W56H-compatible headsets?
(03-07-2018 03:33 PM)Tom831 Wrote:  
(03-07-2018 03:21 PM)complex1 Wrote:  
(03-07-2018 02:34 PM)Tom831 Wrote:  What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom

Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom

I did a search for Plantronics HW251N and HW261N on the Panasonics site, but couldn’t find anything what kind of adapter type (3,5 mm/USB/etc.) the headsets use.
Maybe you can find something in the User Guide of your handsets?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-07-2018 04:00 PM
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Tom831 Offline
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Post: #5
RE: W56H-compatible headsets?
(03-07-2018 04:00 PM)complex1 Wrote:  
(03-07-2018 03:33 PM)Tom831 Wrote:  
(03-07-2018 03:21 PM)complex1 Wrote:  
(03-07-2018 02:34 PM)Tom831 Wrote:  What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom

Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom

I did a search for Plantronics HW251N and HW261N on the Panasonics site, but couldn’t find anything what kind of adapter type (3,5 mm/USB/etc.) the headsets use.
Maybe you can find something in the User Guide of your handsets?

The Plantronics QD 3.5mm adapter only has two black rings. That's why the headset microphone doesn't function. The three black ring adapter should work.
03-07-2018 04:06 PM
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complex1 Offline
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Posts: 1,174
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Post: #6
RE: W56H-compatible headsets?
(03-07-2018 04:06 PM)Tom831 Wrote:  
(03-07-2018 04:00 PM)complex1 Wrote:  
(03-07-2018 03:33 PM)Tom831 Wrote:  
(03-07-2018 03:21 PM)complex1 Wrote:  
(03-07-2018 02:34 PM)Tom831 Wrote:  What headsets are compatible with the W56H phone?

I tried the Plantronics HW251N and HW261N with the Plantronics 3.5mm adapter.

I can hear through the headset, but can't be heard.

Any thoughts?

Thanks.

Tom

Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom

I did a search for Plantronics HW251N and HW261N on the Panasonics site, but couldn’t find anything what kind of adapter type (3,5 mm/USB/etc.) the headsets use.
Maybe you can find something in the User Guide of your handsets?

The Plantronics QD 3.5mm adapter only has two black rings. That's why the headset microphone doesn't function. The three black ring adapter should work.

CTIA jack standard (FP2) does not work with iPhone/iPad/Apple certified headsets.
I do think the Amazon “Male 3.5mm adapter for iPhone” will not work for you.
Time will tell.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-07-2018 04:15 PM
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Tom831 Offline
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Post: #7
RE: W56H-compatible headsets?
(03-07-2018 04:15 PM)complex1 Wrote:  
(03-07-2018 04:06 PM)Tom831 Wrote:  
(03-07-2018 04:00 PM)complex1 Wrote:  
(03-07-2018 03:33 PM)Tom831 Wrote:  
(03-07-2018 03:21 PM)complex1 Wrote:  Hi Tom,

Please make sure the headsets meet the CTIA standard.
http://support.yealink.com/faq/faqInfo?id=319

Hope this will help.

That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom

I did a search for Plantronics HW251N and HW261N on the Panasonics site, but couldn’t find anything what kind of adapter type (3,5 mm/USB/etc.) the headsets use.
Maybe you can find something in the User Guide of your handsets?

The Plantronics QD 3.5mm adapter only has two black rings. That's why the headset microphone doesn't function. The three black ring adapter should work.

CTIA jack standard (FP2) does not work with iPhone/iPad/Apple certified headsets.
I do think the Amazon “Male 3.5mm adapter for iPhone” will not work for you.
Time will tell.

This second adapter may work with the QD-3.5mm adapter to complete the solution:

3.5mm Audio CTIA (AHJ) to OMTP Converter Adapter
https://www.headsetbuddy.com/3-5mm-audio...r-adapter/
03-07-2018 06:13 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,174
Joined: Jan 2014
Reputation: 34
Post: #8
RE: W56H-compatible headsets?
(03-07-2018 06:13 PM)Tom831 Wrote:  
(03-07-2018 04:15 PM)complex1 Wrote:  
(03-07-2018 04:06 PM)Tom831 Wrote:  
(03-07-2018 04:00 PM)complex1 Wrote:  
(03-07-2018 03:33 PM)Tom831 Wrote:  That's helpful. Do you know of specific 3.5 mm adapters and headsets that are compatible?

I ordered these RJ9 3.5 mm adapters from Amazon. I'll let you know if they work.
https://www.amazon.com/gp/product/B01LWXM1ON/

Tom

I did a search for Plantronics HW251N and HW261N on the Panasonics site, but couldn’t find anything what kind of adapter type (3,5 mm/USB/etc.) the headsets use.
Maybe you can find something in the User Guide of your handsets?

The Plantronics QD 3.5mm adapter only has two black rings. That's why the headset microphone doesn't function. The three black ring adapter should work.

CTIA jack standard (FP2) does not work with iPhone/iPad/Apple certified headsets.
I do think the Amazon “Male 3.5mm adapter for iPhone” will not work for you.
Time will tell.

This second adapter may work with the QD-3.5mm adapter to complete the solution:

3.5mm Audio CTIA (AHJ) to OMTP Converter Adapter
https://www.headsetbuddy.com/3-5mm-audio...r-adapter/

Hi Tom,

I'll give you more chances of success with this adapter.

Please let me know if it work.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-07-2018 06:36 PM
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msncookie Offline
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Post: #9
RE: W56H-compatible headsets?
I recently purchased the W60P/W56H and already owned the Plantronics HW261NC, which I think is basically the same headset type you mentioned.

I purchased the Plantronics QD connector part number 38541-02, which has the correct 4-conductor 3.5mm jack. It seems to work great, including the microphone. It would be nice if the sound was a bit louder - I need to turn the volume up for comfortable listening, but it's very usable.

Amazon (US) link to part:
https://www.amazon.com/Plantronics-38541...s=38541-02
(This post was last modified: 08-23-2018 08:30 PM by msncookie.)
06-24-2018 02:41 AM
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Babylonia Offline
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Post: #10
RE: W56H-compatible headsets?
As a W56H-compatible headset.
Did have this one already and it does function with the W56H handset.
Both, microphone + speaker (Logitech H111 Stereo Headset ):

https://www.logitech.com/en-us/product/s...11?crid=36
(This post was last modified: 07-22-2019 06:00 AM by Babylonia.)
06-28-2019 01:26 AM
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