[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[T48g] Missed Call is not resolved thorugh LDAP
Author Message
TPM Offline
Junior Member
**

Posts: 1
Joined: Feb 2018
Reputation: 0
Post: #1
[T48g] Missed Call is not resolved thorugh LDAP
Dear support,

I have the following issue on Yealink T48G phones running the 35.82.0.30 firmware:
Missed Calls are not resolved through LDAP when DND is ON.

To be clear:
- When I get a call, my phone rings. If I do not answer the call, then the call is logged as a missed call. In this case the number is resolved through LDAP correctly.
- When DND is on and I get a call, the call is immediately reported as a missed call (which is what I want). BUT: The number is NOT resolved through LDAP in this case.

I found that other people have the same problem too:
http://forum.yealink.com/forum/showthread.php?tid=40762

Please help me, for my customers it is very important to be able to see who has tried to call them.

Thank you very much!
02-24-2018 10:52 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #2
RE: [T48g] Missed Call is not resolved thorugh LDAP
HI TPM,

Please enable the option first: Directory->LDAP->LDAP Lookup For Incoming Call

After that, if still have problem, please provide the level 6 syslog, config.bin and PCAP when you reproduce the issue.
To make a comparision, please also provide the level 6 syslog, config.bin and PCAP when you DND if off.

We will check the issue data, and help you to solve the problem.
Please refer to below FAQ to collect the issue data:
http://support.yealink.com/faq/faqInfo?id=707

Best Regards,
Lucia
03-02-2018 09:52 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Ended call still rings on receiver devices casi-online 2 1,615 08-05-2021 06:40 PM
Last Post: casi-online
  T41P/T48G/T58V IPv6 SIP Issues ReubenFarrelly 22 38,300 08-01-2021 06:14 PM
Last Post: Phil2021
  T43U LDAP Settings Not Working nolto 0 929 07-16-2021 09:14 PM
Last Post: nolto
  Rearrange in call buttons frichardson 0 1,029 06-16-2021 11:53 PM
Last Post: frichardson
Question T48G + WH66 Futureweb 1 1,511 06-09-2021 09:22 PM
Last Post: Futureweb
  T41S: Bridge current call with a second incoming call digitel 1 1,696 05-21-2021 04:15 PM
Last Post: complex1
  Public Phonebook on incomming call Oliaargau 3 7,160 04-16-2021 05:34 PM
Last Post: Oliaargau
  T46G/T48G no Ringtone because of 183 insted of ringing eurix 2 2,251 04-09-2021 05:16 PM
Last Post: eurix
  Stop displaying Username on phone after call is connected rtilleman 1 2,568 04-06-2021 12:19 AM
Last Post: marcelm
  Call Park + Audible / Visual Alerts bdm 0 1,273 02-23-2021 04:24 AM
Last Post: bdm

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication