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T29G Registration failed
Author Message
Roshtech Offline
Junior Member
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Posts: 1
Joined: Jan 2018
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Post: #1
T29G Registration failed
Hi guys.

We have approx 70x T29G handsets recently commissioned to a new client, along with auto provisioning. We are experiencing an issue occurring on random hand sets where they are reporting Registration Failed. Logging into the phone and attempting to re-register fails. The only way we've been able to remedy this is to reboot the phone. We have level-6 logs available and would greatly appreciate assistance in solving this problem.

Regards,

Ashley Strahle
ashleys@roshtech.com.au
01-28-2018 07:45 PM
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Evan_Yealink Offline
Administrator
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Posts: 125
Joined: Mar 2017
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Post: #2
RE: T29G Registration failed
Dear Ashley,

For this issue, would you please send me an email to evan@yealink.com with these available logs? Then I can do more troubleshooting at my side from these log files?

Thanks in advance.

In addition, please raise your issue or question in our professional ticket system (https://ticket.yealink.com) to get a quick response.

How to Get Your Ticket Account?
•Please follow this guide http://support.yealink.com/faq/faqInfo?id=678 to register your ticket account.
•Any problem on registration please contact support@yealink.com
How to use Yealink Ticket System?
• Please follow Yealink Ticket Quick Guide: http://support.yealink.com/faq/faqInfo?id=703

Best Regards,
Evan You
01-29-2018 05:37 AM
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