USB driver init fail, please wait usb install

[Eric.cfcs]

I am getting this error on 2 machines running Win 10 when I use the version .32 of BTOE connector. Please advise how I can get this resolved.


Eric

[Lucia_Yealink]

Hi Eric,

Please uninstall the BTOE, install the latest BTOE version and test again.
If still have problem, please provide the syslog of the BTOE(right click the BTOE icon, and export the syslog), and provide the screenshot of the error. We will do more debug.

The latest version for BTOE:
http://sfyms.yealink.com/?ShareToken=D3F...69C81C7C9D

BR
Lucia

[Eric.cfcs]

Is this the correct version for only cloud installation only as the version number is way off from what I have been given previously.

3.0.0.32 is what I have installed on all other machines and is working


Eric

[Lucia_Yealink]

HI Eric,

This is the latest version for BTOE, and it solve many bugs.
You can refer to the user guide in page 188 to install the BTOE:
http://download.support.yealink.com/down..._V9.25.pdf

For more information about SFB phone, you can refer to the link below(Take T48S as an example):
http://support.yealink.com/documentFront...mentId=218

BR
Lucia