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Dial Now Rule Issue when Transfer
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IPBX Offline
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Posts: 17
Joined: Jun 2017
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Post: #1
Dial Now Rule Issue when Transfer
Hi Team,

I have issue with Dial Now Rule.
Dial Now Rule works fine when phone is hangup in other word without call on hold BUT when I want transfer the call but the dial rules not are applied for the new call,

Scenario :
1. I want call someone, I dial the number, rule are used, all is right.
2. I'm in active call, I want transfer call active, I push "new call", when I dial number rules are not used.

Only 1 Account is configured.
Rules : (0[13]xxx|xxxxxxxxxxx|xxxxxxxxxxxxxx|[1]xx|[1-9]xxx) Account 1


I use : T27G, T21P E2
Firmware Version 52.82.0.20
Hardware Version 52.0.0.0.0.0.0
(This post was last modified: 01-11-2018 11:37 AM by IPBX.)
01-11-2018 11:36 AM
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IPBX Offline
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Posts: 17
Joined: Jun 2017
Reputation: 0
Post: #2
RE: Dial Now Rule Issue when Transfer
(01-11-2018 11:36 AM)IPBX Wrote:  Hi Team,

I have issue with Dial Now Rule.
Dial Now Rule works fine when phone is hangup in other word without call on hold BUT when I want transfer the call but the dial rules not are applied for the new call,

Scenario :
1. I want call someone, I dial the number, rule are used, all is right.
2. I'm in active call, I want transfer call active, I push "new call", when I dial number rules are not used.

Only 1 Account is configured.
Rules : (0[13]xxx|xxxxxxxxxxx|xxxxxxxxxxxxxx|[1]xx|[1-9]xxx) Account 1


I use : T27G, T21P E2
Firmware Version 52.82.0.20
Hardware Version 52.0.0.0.0.0.0

No Idea for it ? Upgrade needed, may be ?
(This post was last modified: 02-22-2018 01:17 PM by IPBX.)
02-22-2018 01:16 PM
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charlottemason Offline
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Posts: 2
Joined: Oct 2017
Post: #3
RE: Dial Now Rule Issue when Transfer
So what is the best desicion in your opinion?
03-19-2018 04:18 PM
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IPBX Offline
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Posts: 17
Joined: Jun 2017
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Post: #4
RE: Dial Now Rule Issue when Transfer
(03-19-2018 04:18 PM)charlottemason Wrote:  So what is the best desicion in your opinion?

Hi,

Upgrade would be best way... in my opinion.

Best,
03-19-2018 04:26 PM
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