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Call Parking - Yealink Phone - Asterisk 11 vs 13
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Velocita Technology Offline
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Posts: 2
Joined: Dec 2017
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Post: #1
Call Parking - Yealink Phone - Asterisk 11 vs 13
Hi There,

Freepbx 10.13.66-22
Asterisk 11.25.3
Parking 13.0.19.7
Parking Pro 13.0.30.11
Yealink T29G Phone Firmware46.82.0.30 ( or 46.81.0.110 or 46.81.0.70)

Have programmable DSS key set to CallPark and 70 … works great, parks in 71 and announcement says 71.

Exact same scenario except Asterisk 13.18.3

Have programmable DSS key set to CallPark and 70 … works great, parks in 71 but you can hear the announcement start to say “Sev”… and gets cut off. the BLF I have set on a different key to monitor 71 lights up red.

Any ideas on what I can do to allow the slot announcement to finish before it completes the transfer and hangs up???
12-25-2017 01:19 AM
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Lucia_Yealink Offline
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Posts: 467
Joined: Aug 2016
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Post: #2
RE: Call Parking - Yealink Phone - Asterisk 11 vs 13
Hi Velocita,

May I know what is the detail announcement before the call cut off.
Please provide the level 6 syslog, config.bin and pace trace when you reproduce the issue for us to debug.
Refer to the FAQ to collect the three files:
http://support.yealink.com/faq/faqInfo?id=313

It would be appreciated if you can provide the comparision files which work well.

BTW, how many phones you have in total?Any other model have the same problem?

Best Regards,
Lucia
12-26-2017 06:06 AM
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