[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Use devices from different áreas
Author Message
PedroParada Offline
Junior Member
**

Posts: 2
Joined: Jul 2015
Reputation: 0
Post: #1
Use devices from different áreas
Hi I have a Yealink W52P and one W52H from área Brasil, I bought 3 W52H but those are from North América área, even having all of those devices with the last firmware I am not able to syncronize those W52H from North Ámerica with my Brasilian base. There is any limitation related to the áre that those devices came from?

Thaks in advance Pedro Parada


Attached File(s) Thumbnail(s)
       
07-21-2015 12:18 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,025
Joined: Jan 2014
Reputation: 28
Post: #2
RE: Use devices from different áreas
Hi,

I think the problem is in the used radio frequencies of the phones.
The US version uses other frequencies than Brazil version do. 1920-1930MHz(US) v.s. 1910-1930MHz(Brazil)

The US version W52P(H) cannot be upgraded to Brazil version and v.v.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-21-2015 12:52 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
PedroParada Offline
Junior Member
**

Posts: 2
Joined: Jul 2015
Reputation: 0
Post: #3
RE: Use devices from different áreas
Hi Frank,

Thanks for your quick response I will contact my dealer to change the headsets for the ones with the same area as my base.
I was not aware about this different frequencies.

Regards.
Pedro
07-21-2015 01:10 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication