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When I call outside, there's no call waiting tone
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highlander Offline
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Post: #1
When I call outside, there's no call waiting tone
Hi,

I've call waiting enabled. If I have a call connected, I can hear the call waiting tone for each call coming in on my T29G.

If I'm placing a call, while I hear ringback on handset, and a second call comes in while the call is in progress, I don't have nothing displayed on phone screen and there's no call waiting tone.

To explain better:

- A calls B
- While B is ringing, A receives a call from C
- A does not have any tone to understand that C is calling and there's no message on phone display

Is there any setting to fix this issue?


Thanks
(This post was last modified: 11-13-2017 10:44 AM by highlander.)
11-13-2017 10:42 AM
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jolouis Offline
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Post: #2
RE: When I call outside, there's no call waiting tone
Hmm that's odd, just tried it here and noticed the same thing on my T29. The call does show up as flashing on the second line key on the account, but unless you were looking for it/paying attention you probably would not notice as it does not generate any kind of audible beep.

Caller ID information for the inbound call can be seen by manually scrolling down, but that's not exactly intuitive either...
11-13-2017 11:09 PM
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highlander Offline
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Post: #3
RE: When I call outside, there's no call waiting tone
Exactly Luis!
Can you check with Yealink guys about it?

Thank you.
11-14-2017 09:38 AM
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highlander Offline
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Post: #4
RE: When I call outside, there's no call waiting tone
Hi,


any news about this issue?
11-15-2017 04:04 PM
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