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T46G and DTMF tones not recognized
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tdr01 Offline
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Post: #1
T46G and DTMF tones not recognized
Hi all,

I`m using my T46G behind a FritzBox 7490 with the latest FW.
So far so good.

When I would like to forward the call to another number(e.g. mobile), I`m getting always "Line busy"

For the Telekom in Germany I can forward it with "*21*0170000000#

It worked with a previous FW on the Yealink, but I can`t remember what I changed.
Hope you show me the rightway.

Thx
Thomas
11-10-2017 02:16 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,533
Joined: Jan 2014
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Post: #2
RE: T46G and DTMF tones not recognized
(11-10-2017 02:16 PM)tdr01 Wrote:  Hi all,

I`m using my T46G behind a FritzBox 7490 with the latest FW.
So far so good.

When I would like to forward the call to another number(e.g. mobile), I`m getting always "Line busy"

For the Telekom in Germany I can forward it with "*21*0170000000#

It worked with a previous FW on the Yealink, but I can`t remember what I changed.
Hope you show me the rightway.

Thx
Thomas

Hi Thomas,

Please check "DTMF Type" is "RFC2833" and "DTMF Payload Type" is "101"
WUI:
Account > AccountX > Advanced

Provisioning:
account.X.dtmf.type = 1
account.X.dtmf.dtmf_payload = 101

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-10-2017 06:37 PM
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tdr01 Offline
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Posts: 3
Joined: Aug 2017
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Post: #3
RE: T46G and DTMF tones not recognized
Hello,

DTMF Type is RFC2833
DTMF Payload 101

But I can`t find the secound settings

Provisioning:
account.X.dtmf.type = 1
account.X.dtmf.dtmf_payload = 101

I have only the point
Settings > Auto Provision
and here I can`t find anything with DTMF.

Can you say me where I can find it?
11-12-2017 11:34 AM
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complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,533
Joined: Jan 2014
Reputation: 45
Post: #4
RE: T46G and DTMF tones not recognized
(11-12-2017 11:34 AM)tdr01 Wrote:  Hello,

DTMF Type is RFC2833
DTMF Payload 101

But I can`t find the secound settings

Provisioning:
account.X.dtmf.type = 1
account.X.dtmf.dtmf_payload = 101

I have only the point
Settings > Auto Provision
and here I can`t find anything with DTMF.

Can you say me where I can find it?

Hi,

Sorry I was not clear enough…

You have two options to setup the DTMF settings
1. Manually by Web User Interface
2. Automatically by Provisioning

By provisioning I meant the parameters in the provisioning template…
If you provisioning the phone, you can use these parameters.
You don’t find them in the phones WUI.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-12-2017 11:56 AM
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tdr01 Offline
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Posts: 3
Joined: Aug 2017
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Post: #5
RE: T46G and DTMF tones not recognized
ok, understood.
I`ve made it in the WUI.

Didn`t work.
11-12-2017 04:18 PM
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