T46G and DTMF tones not recognized

[tdr01]

Hi all,

I`m using my T46G behind a FritzBox 7490 with the latest FW.
So far so good.

When I would like to forward the call to another number(e.g. mobile), I`m getting always "Line busy"

For the Telekom in Germany I can forward it with "*21*0170000000#

It worked with a previous FW on the Yealink, but I can`t remember what I changed.
Hope you show me the rightway.

Thx
Thomas

[complex1]

(11-10-2017 02:16 PM)tdr01 Wrote:  Hi all,

I`m using my T46G behind a FritzBox 7490 with the latest FW.
So far so good.

When I would like to forward the call to another number(e.g. mobile), I`m getting always "Line busy"

For the Telekom in Germany I can forward it with "*21*0170000000#

It worked with a previous FW on the Yealink, but I can`t remember what I changed.
Hope you show me the rightway.

Thx
Thomas

Hi Thomas,

Please check "DTMF Type" is "RFC2833" and "DTMF Payload Type" is "101"
WUI:
Account > AccountX > Advanced

Provisioning:
account.X.dtmf.type = 1
account.X.dtmf.dtmf_payload = 101

Hope this will help.

[tdr01]

Hello,

DTMF Type is RFC2833
DTMF Payload 101

But I can`t find the secound settings

Provisioning:
account.X.dtmf.type = 1
account.X.dtmf.dtmf_payload = 101

I have only the point
Settings > Auto Provision
and here I can`t find anything with DTMF.

Can you say me where I can find it?

[complex1]

(11-12-2017 11:34 AM)tdr01 Wrote:  Hello,

DTMF Type is RFC2833
DTMF Payload 101

But I can`t find the secound settings

Provisioning:
account.X.dtmf.type = 1
account.X.dtmf.dtmf_payload = 101

I have only the point
Settings > Auto Provision
and here I can`t find anything with DTMF.

Can you say me where I can find it?

Hi,

Sorry I was not clear enough…

You have two options to setup the DTMF settings
1. Manually by Web User Interface
2. Automatically by Provisioning

By provisioning I meant the parameters in the provisioning template…
If you provisioning the phone, you can use these parameters.
You don’t find them in the phones WUI.

Hope this will help.

[tdr01]

ok, understood.
I`ve made it in the WUI.

Didn`t work.