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Yealink W52P: Not able to upgrade handset through web interface
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Igor_ Offline
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Posts: 3
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Post: #1
Yealink W52P: Not able to upgrade handset through web interface
I have the following W52P device:
Base:
- Firmware Version: 25.81.0.10 (latest, I did upgrade)
- Hardware Version: 25.1.0.0.0.0.0
Handset:
- Firmware Version: 26.73.188.2
- Hardware Version: 26.0.0.10

I have managed successfully to upgrade base firmware through the device web interface with the file: “Base for W52P&W56P-25.81.0.10.rom”

When I try to upgrade handset firmware W52H-26.81.0.30.rom (from device web interface), I receive popup “Handset Firmware of the SIP phone will be updated. It will take 5 minutes to complete. Please don't power off.”

I click OK.
Page web GUI says:

Handset Firmware Updating ...
Please wait and do not power off!
And the browser must not be closed or refreshed!

Base will reboot, however handset will not get new firmware. Even if I try to restart the handset.

Is it possible to update W52H through web interface? Or web GUI update option is only for W56H taking into account that the base firmware (and web interface) are the same for W52P and W56H?

Many thanks,
Igor
11-02-2017 12:48 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,181
Joined: Jan 2014
Reputation: 34
Post: #2
RE: Yealink W52P: Not able to upgrade handset through web interface
(11-02-2017 12:48 PM)Igor_ Wrote:  I have the following W52P device:
Base:
- Firmware Version: 25.81.0.10 (latest, I did upgrade)
- Hardware Version: 25.1.0.0.0.0.0
Handset:
- Firmware Version: 26.73.188.2
- Hardware Version: 26.0.0.10

I have managed successfully to upgrade base firmware through the device web interface with the file: “Base for W52P&W56P-25.81.0.10.rom”

When I try to upgrade handset firmware W52H-26.81.0.30.rom (from device web interface), I receive popup “Handset Firmware of the SIP phone will be updated. It will take 5 minutes to complete. Please don't power off.”

I click OK.
Page web GUI says:

Handset Firmware Updating ...
Please wait and do not power off!
And the browser must not be closed or refreshed!

Base will reboot, however handset will not get new firmware. Even if I try to restart the handset.

Is it possible to update W52H through web interface? Or web GUI update option is only for W56H taking into account that the base firmware (and web interface) are the same for W52P and W56H?

Many thanks,
Igor

Hi,

The handset firmware is customized by Lydis, thats why you can’t upgrade the handset to international firmware.
Please contact Lydis to get the latest firmware for W52H and W56H.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-02-2017 02:33 PM
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Igor_ Offline
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Posts: 3
Joined: Oct 2017
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Post: #3
RE: Yealink W52P: Not able to upgrade handset through web interface
(11-02-2017 02:33 PM)complex1 Wrote:  Hi,

The handset firmware is customized by Lydis, thats why you can’t upgrade the handset to international firmware.
Please contact Lydis to get the latest firmware for W52H and W56H.

Hope this will help.

Who is Lydis?
I have bough it from Voipandgo. I am not subscriber of any VoIP service. I have bought it for my private VoIP infrastructure.

Thanks,
Igor
11-02-2017 03:32 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,181
Joined: Jan 2014
Reputation: 34
Post: #4
RE: Yealink W52P: Not able to upgrade handset through web interface
Igor_ Wrote:Who is Lydis?
I have bough it from Voipandgo. I am not subscriber of any VoIP service. I have bought it for my private VoIP infrastructure.

Thanks,
Igor

Hi,

Lydis is the Yealink distributer of the BeNeLux and some other countries and is located in the Netherlands. (http://www.lydis.nl)
Please contact them at info@lydis.nl for questions about firmware upgrades.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-02-2017 04:09 PM
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