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T23G custom logo
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apant Offline
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Post: #1
T23G custom logo
Hello.

I want to add a custom logo to my T23G phones but when i try to upload the .dob file I get the error "Upload failed! The size is too big!".

The size of the .dob file is 5k and it is 132x64 pixels. I also tried a smaller one but I got the same error message.

All tutorials I read are about T22,T26,T28,T32 and T38. T23 is not mentioned anywhere but the option for a custom logo exists on the latest firmware. Is it a fake option or I should do something else to work?

Thank you.
10-31-2017 10:47 AM
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Fraukas2 Offline
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Post: #2
RE: T23G custom logo
Try with a jpg file instead of a dob. Also, what is your firmware version ?

I always use this autoprovision command for this
Code:
wallpaper_upload.url = http://blah.blah.blah.com/blah.jpg
phone_setting.backgrounds = Config:blah.jpg
(This post was last modified: 11-08-2017 06:08 PM by Fraukas2.)
11-08-2017 06:08 PM
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apant Offline
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Post: #3
RE: T23G custom logo
When I use a jpg I get the message "The file format must be .dob!"

Version
Firmware Version 44.82.0.20
Hardware Version 44.0.0.16.0.0.0
11-11-2017 08:30 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #4
RE: T23G custom logo
(11-11-2017 08:30 AM)apant Wrote:  When I use a jpg I get the message "The file format must be .dob!"

Version
Firmware Version 44.82.0.20
Hardware Version 44.0.0.16.0.0.0

Hi

For T23G the supported log file format and resolution are:
Format: .dob
Resolution: <=132*64 2 gray scale

Please read the Admin Man, page 248 "How to Customizing a Logo"
http://download.support.yealink.com/down...V82_22.pdf

The mentioned PictureExDemo tool can be downloaded from here
http://download.support.yealink.com/down...946725.zip

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-11-2017 09:04 AM
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apant Offline
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Post: #5
RE: T23G custom logo
Thanks Frank but I have already tried <=132*64 2 gray scale dob and the error is the one I posted. "Upload failed! The size is too big!"
11-11-2017 09:08 AM
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complex1 Offline
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Post: #6
RE: T23G custom logo
(11-11-2017 09:08 AM)apant Wrote:  Thanks Frank but I have already tried <=132*64 2 gray scale dob and the error is the one I posted. "Upload failed! The size is too big!"

Mmmmm, sorry I can't help you any further.
For more support, please contact support@yealink.com

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
11-11-2017 09:36 AM
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