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Sidetone too loud sometimes and causing echo
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John62 Offline
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Posts: 2
Joined: Oct 2017
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Post: #1
Sidetone too loud sometimes and causing echo
On some calls we get a loud sidetone, which I understand to be hearing your own voice in the receiver, and an echo. My guess is that the sidetone is the cause of the echo. Most times when this happens the other party cannot hear the echo. The echo is of our own voice and not the other party's voice.

Is there any way to solve this? I searched here but didn't see an answer. Do I just need to make a ticket? Using T215 E2 phones. Thanks!

After posting this I did see this link. http://forum.yealink.com/forum/showthread.php?tid=2742
(This post was last modified: 10-24-2017 07:30 PM by John62.)
10-24-2017 07:29 PM
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Johnson_Yealink Offline

Posts: 65
Joined: Apr 2017
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Post: #2
RE: Sidetone too loud sometimes and causing echo
Dear Customer,

This is Johnson from Yealink technical support team, nice to work with you.
Would you please setting "Echo Cancellation" via web interface.
ECHO enable
VAD enable
CNG enable

Please refer to below attachments file.

Any question, please feel free to let me know.


Attached File(s) Thumbnail(s)
10-25-2017 06:37 AM
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