redial with dial plan

[Leandro Freire]

Good afternoon,

I live in Brazil, we have T23G phones:
Firmware Version 44.82.0.20
Hardware Version 44.0.0.16.0.0.0

I have a dial plan set up, it works perfectly!

But it does not work for redial, because the history shows the number already manipulated by the Dial Plan.

How to solve this?

The dial plan is attached.

[Klaus_Yealink]

Hello,

For example with 0800(.), if you dial 080012345, phone will dial out 0080012345, and call log on phone LCD will show "0080012345", when you redial, phone will also dial out "0080012345".

So I am a little confused, since redial way could dial out "0080012345", why you mentioned it can not work?

If you want phone dial out "080012345", please set another dial plan: prefix=00800(.), replace=0800$1, then it will be ok.

BR

klaus

[Leandro Freire]

(10-25-2017 01:58 AM)Klaus Wrote:  Hello,

For example with 0800(.), if you dial 080012345, phone will dial out 0080012345, and call log on phone LCD will show "0080012345", when you redial, phone will also dial out "0080012345".

No, this is just my problem, if I use the redial and call 0080012345, it will be processed by rule 2, and will dial 0001280012345, and with that the call is wrong.

(10-25-2017 01:58 AM)Klaus Wrote:  If you want phone dial out "080012345", please set another dial plan: prefix=00800(.), replace=0800$1, then it will be ok.

In this case I would be doing the dialplan of dialplan.

I do not think that's the way ..

Obrigado, desculpe pelo meu inglês do Google translator.

---

Maybe this configuration will solve my problem:

dialplan.digitmap.apply_to.history_dial

Description:
Enables or disables the digit map to be applied to the numbers (received calls or missed
calls) dialed from call log lists.
0-Disabled
1-Enabled
Note: It works only if the value of the parameter “dialplan.digitmap.enable” or
“account.X.dialplan.digitmap.enable” is set to 1 (Enabled). The value configured by the
parameter “account.X.dialplan.digitmap.apply_to.history_dial” takes precedence over that configured by this parameter.


But how to configure this parameter?

This setting was found on Phones_Administrator_Guide_V82_21 page 288.

http://download.support.yealink.com/down...V82_21.pdf

[complex1]

(10-27-2017 10:15 PM)Leandro Freire Wrote:  

(10-25-2017 01:58 AM)Klaus Wrote:  Hello,

For example with 0800(.), if you dial 080012345, phone will dial out 0080012345, and call log on phone LCD will show "0080012345", when you redial, phone will also dial out "0080012345".

No, this is just my problem, if I use the redial and call 0080012345, it will be processed by rule 2, and will dial 0001280012345, and with that the call is wrong.

Hi,

This is the correct behaviour of the dialplan you have setup.
If you dial 0800xxxx, the phone will dial 00800xxxx, because it follow rule 1 of the dialplan and it will place the call to 00800xxxx in de call log. (replace 0800 with 00800)
When you redial 00800xxxx instead of 0800xxxx then rule 2 of the dialplan comes active and the phone dial 00012xxxx. (replace 00 with 00012) Also correct.
So, please review your dialplan.

Hope this will help.

[Leandro Freire]

(10-28-2017 07:33 AM)complex1 Wrote:  Hi,

This is the correct behaviour of the dialplan you have setup.
If you dial 0800xxxx, the phone will dial 00800xxxx, because it follow rule 1 of the dialplan and it will place the call to 00800xxxx in de call log. (replace 0800 with 00800)
When you redial 00800xxxx instead of 0800xxxx then rule 2 of the dialplan comes active and the phone dial 00012xxxx. (replace 00 with 00012) Also correct.
So, please review your dialplan.

Hope this will help.

I need the phone, save the original number in the history, not the number modified by Dial Plan.
I have Bria softphone and it works like that.

Or do not apply Dial Plan to the history numbers.