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T4x Call Transfer using Line-Key or Phone-book
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U Offline
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Posts: 2
Joined: Jul 2017
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Post: #1
T4x Call Transfer using Line-Key or Phone-book

On both, T48S and T42G I manage to transfer calls, as long as I enter the target-number on the key-pad.

How ever, I want to use the phone-book or the line-keys (Speed Dial). This does not work. A call cannot be transfered.
As soon as the line-key is pressed, the first call goes on hold. The second call is established. I can now toggle between the two calls, however, I CANNOT link the two together.

What am I missing?
Can this be achieved anyway?

Thank you

Firmware on the T42G
10-01-2017 03:53 PM
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Lucia_Yealink Offline
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Posts: 467
Joined: Aug 2016
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Post: #2
RE: T4x Call Transfer using Line-Key or Phone-book
You can configure below the parameter to achieve that:
Go to the Website of the phone->Feature->Transfer->Transfer Mode via Dsskey, choose the mode you want. In your side, you may configure it as a new call, so you will establish a second call.

Please just configure it as Attended Transfer or Blind Transfer.
It configures what function the DSS key will perform when user presses the DSS key during an active call. To use this feature, you need to configure the DSS key as a speed dial, transfer or BLF/BLF List in advance.
CFG Configuration:
Valid Value:
(0-New Call;1-Attended Transfer;2-Blind Transfer)
10-11-2017 08:25 AM
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