[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46S Holding OK button allows factory reset
Author Message
S J Offline
Junior Member
**

Posts: 3
Joined: Dec 2016
Reputation: 0
Post: #1
T46S Holding OK button allows factory reset
Hello,

Just discovered that no matter what level of lock down choosen on the phone T41S/T42S/T46S users can reboot or factory reset phone.

The "X" button if held will allow user to reboot phone, not really an issue but was unknown, hold time is 5secs.

The "OK" button if held will allow user to factory reset the phone, not acceptable behaviour, hold time is 5secs.

What can we do to remove/block/prevent users from doing this. This type of functionality should not be hard coded in to a buttons functionality.

Cheers,
Scott
08-25-2017 07:17 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 836
Joined: Jan 2014
Reputation: 23
Post: #2
RE: T46S Holding OK button allows factory reset
(08-25-2017 07:17 PM)S J Wrote:  Hello,

Just discovered that no matter what level of lock down choosen on the phone T41S/T42S/T46S users can reboot or factory reset phone.

The "X" button if held will allow user to reboot phone, not really an issue but was unknown, hold time is 5secs.

The "OK" button if held will allow user to factory reset the phone, not acceptable behaviour, hold time is 5secs.

What can we do to remove/block/prevent users from doing this. This type of functionality should not be hard coded in to a buttons functionality.

Cheers,
Scott

Hi,

Please autoprovision the phone with next parameter to prevent factory reset while long press "OK" button.
features.reset_by_long_press_enable = 0

Hope this will help.

Best regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
08-25-2017 08:13 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
proofy Offline
Junior Member
**

Posts: 7
Joined: Feb 2019
Reputation: 0
Post: #3
RE: T46S Holding OK button allows factory reset
(08-25-2017 08:13 PM)complex1 Wrote:  Please autoprovision the phone with next parameter to prevent factory reset while long press "OK" button.
features.reset_by_long_press_enable = 0

How can I reset the device with reset_by_long_press_enable enabled, if I lost my admin password, for example?
02-15-2019 10:27 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 836
Joined: Jan 2014
Reputation: 23
Post: #4
RE: T46S Holding OK button allows factory reset
(02-15-2019 10:27 AM)proofy Wrote:  
(08-25-2017 08:13 PM)complex1 Wrote:  Please autoprovision the phone with next parameter to prevent factory reset while long press "OK" button.
features.reset_by_long_press_enable = 0

How can I reset the device with reset_by_long_press_enable enabled, if I lost my admin password, for example?

Hi,

If the parameter "features.reset_by_long_press_enable" is enabled (1) and you lost your admin password, the phone can reset to factory default.

Best regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
02-15-2019 03:13 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
4th Dimension Offline
Junior Member
**

Posts: 1
Joined: Feb 2017
Reputation: 0
Post: #5
RE: T46S Holding OK button allows factory reset
I have a T46S thats been locked so you cannot reset it by pressing OK. Cannot access phone at all. Dont have password. Unable to flash Via TFTP as it complains ROM File too large. Any Ideas?
08-01-2019 01:50 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46S firmware 66.85.0.5 not holding properly crazytel 1 201 05-15-2020 03:04 AM
Last Post: Yisroel_MongoTEL
  T46s / T42s apple airpods Dwagner 3 220 04-19-2020 05:07 PM
Last Post: complex1
  New T46S but no Opus Gary Clarke 11 7,288 04-11-2020 09:24 AM
Last Post: complex1
  T41S units asking for last 5 digits of serial number then reseting to factory richard.vince 1 247 04-08-2020 08:16 AM
Last Post: complex1
  Login button doesn't do anything...T46G jayg30 1 201 04-02-2020 03:00 AM
Last Post: Yisroel_MongoTEL
  T46S: Outlook contacts are called to email instead of telephone number primator 0 250 02-14-2020 12:24 PM
Last Post: primator
  Yealink T46s "Obtaining IP address" Sonicwall romeonyc77 1 454 02-03-2020 08:02 PM
Last Post: complex1
  Call History Export (T46S) michael_e 1 417 02-03-2020 07:56 PM
Last Post: complex1
  T46S blf alex_yz 1 363 01-17-2020 01:37 PM
Last Post: complex1
Exclamation T46S - Call Forward missing from Features Menu on Phone mmoore 1 379 01-16-2020 07:41 PM
Last Post: complex1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication