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unregister after call timeout
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batchen Offline
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Posts: 5
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Post: #1
unregister after call timeout
We have a weird problem. After a non successfull call (like a very long number and such), the phone (Yealink-any) gets "call time out" and then loses it registration.

I ran wireshark and noticed that the phone does not ACK to the 487 requst terminated, so the server is sendindgit multiple times.

fllow:

PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<----------------
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
OPTION sip2002@X.X.X.X<---
200 OK---------------->
487 Requst terminated<--
200 OK---------------->
REGISTER-------------->
and then it reregister.

and this is a regular CANCEL i did -

fllow:

PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<-----------------
ACK-------------------->
I am using Asterisk on Centos.
07-12-2015 07:26 PM
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Yealink_Michael Offline
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Posts: 382
Joined: Jul 2015
Reputation: 1
Post: #2
RE: unregister after call timeout
(07-12-2015 07:26 PM)batchen Wrote:  We have a weird problem. After a non successfull call (like a very long number and such), the phone (Yealink-any) gets "call time out" and then loses it registration.

I ran wireshark and noticed that the phone does not ACK to the 487 requst terminated, so the server is sendindgit multiple times.

fllow:

PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<----------------
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
487 Requst terminated<--
OPTION sip2002@X.X.X.X<---
200 OK---------------->
487 Requst terminated<--
200 OK---------------->
REGISTER-------------->
and then it reregister.

and this is a regular CANCEL i did -

fllow:

PHONE SERVER
----------------->INVITE
407 PROXY<--------------
------------------->ACK
----------------->INVITE
100 Trying<------------
CANCEL---------------->
487 Requst terminated<--
200 OK<-----------------
ACK-------------------->
I am using Asterisk on Centos.


hi

thanks for your information

please tell me your phone model and firmware ,if it is not the last firmware , please do a upgrade and reset first , last firmware download link :

http://support.yealink.com/documentFront...isplayPage

if issue still exist on the last firmware , please provide us the corresponding trace file we need, trace file including pcap file, config bin and syslog file , for how to get them , please refer to the FAQ below:
http://forum.yealink.com/forum/showthread.php?tid=1319

thanks
07-13-2015 05:21 PM
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batchen Offline
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Posts: 5
Joined: Jul 2015
Reputation: 0
Post: #3
RE: unregister after call timeout
Hi,

so i tried to upgrade but i get that Invalid file name for 2.73.0.40.rom :/

anyway , my phone is T28

Firmware Version 2.72.18.4
Hardware Version 1.0.0.39

and it is happnig throw severl Yealink phons so i dont know how it could be related.

i add pick up on the number 443585325623523

thanks Tongue


Attached File(s) Thumbnail(s)
   

.pcap  2.72.18.4_9_17_17.pcap (Size: 343.65 KB / Downloads: 1)
07-14-2015 08:10 PM
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batchen Offline
Junior Member
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Posts: 5
Joined: Jul 2015
Reputation: 0
Post: #4
RE: unregister after call timeout
(07-14-2015 08:10 PM)batchen Wrote:  Hi,

so i tried to upgrade but i get that Invalid file name for 2.73.0.40.rom :/

anyway , my phone is T28

Firmware Version 2.72.18.4
Hardware Version 1.0.0.39

and it is happnig throw severl Yealink phons so i dont know how it could be related.

i add pick up on the number 443585325623523

thanks Tongue

????
07-20-2015 05:33 PM
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