TP21P can not get IP

[svxsupervisors]

Hi;

Yealink model TP21P, can not get IP;
I have already formatted the same by ftp: file.bin, .rfs and .rom, and nothing.

Only access to the device was by static ip, accessing by WEB Yealink.

And even so, the device accuses obtaining an IP address, and it has access via WEB.

Any solution to this problem?

Thanks

[anonymous1681991127732]

(07-07-2017 06:39 PM)svxsupervisors Wrote:  Hi;

Yealink model TP21P, can not get IP;
I have already formatted the same by ftp: file.bin, .rfs and .rom, and nothing.

Only access to the device was by static ip, accessing by WEB Yealink.

And even so, the device accuses obtaining an IP address, and it has access via WEB.

Any solution to this problem?

Thanks

Dear Customer,
This is Paul from Yealink Technical Support team, nice to meet you.
About your query, please refer to the FAQ:
Phone Can’t Get an IP Address
http://support.yealink.com/faq/faqInfo?id=77

BR
Paul