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Base station ringing?
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IT Partners Offline
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Post: #1
Base station ringing?
I have a client who has 2 W56Hs with 2 seperate base stations
using them via 3cx, and one works fine..

the other the base station unit intself rings when the phone rings.. i went to the site.. and he is right.. the base station rings SUPER loudly... so loudly he has wrapped it up in a jumper.. and its still loud.

i cant find an option for this on the web interface on my test unit?

This is a first for me.. i may just end up factory resetting it.

I didnt even know this was an option.
06-29-2017 11:46 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Base station ringing?
Quote:the base station rings SUPER loudly...

The base station is ringing???? Are you sure???
I do believe you, but never hear of this feature.
My customers and I use several bases, but I/we have never hear them ringing.
This is also new for me.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-29-2017 12:35 PM
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IT Partners Offline
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Post: #3
RE: Base station ringing?
(06-29-2017 12:35 PM)complex1 Wrote:  
Quote:the base station rings SUPER loudly...

The base station is ringing???? Are you sure???
I do believe you, but never hear of this feature.
My customers and I use several bases, but I/we have never hear them ringing.
This is also new for me.

He rang his phone.. and there was a pile of material wrapped up and the pile was ringing and he had the phone in his hand... so it wasnt the phone..

I will be going back onsite and either swap it out or factory reset it.
I didnt have time to investigate.. I knew it was a weird one.. I didnt think there was speakers in the base unit at all.. maybe theres another ip phone in his pile.
Lets only hope.
06-29-2017 12:41 PM
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complex1 Offline
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Post: #4
RE: Base station ringing?
It sounds definite weird...
Please keep us informed.

Thank you.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-29-2017 12:52 PM
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