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Blind Transfer not showing up
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drpete Offline
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Posts: 1
Joined: Jun 2017
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Post: #1
Blind Transfer not showing up
Hi

Watched the yaelink youtube video on blind transfer and when they hit the transfer button then they get a choice and one is "blind Transfer" . Mine does not show this. I have enabled blind transfer thru the webui but I can only do a attended transfer.

I want to transfer a call to ext 105 so I hit transfer button and then type 105 and must wait till a connection is made and then hit transfer again. If I do this slowly then the person saying hello is not connected in time for the transfer call to hear hello. They may only get the "lo" instead of "hello"

I just want to hit transfer or a blind transfer type in 105 and hangup or be done. Am i doing something wrong, how do I get the "blind transfer" to show up on phone screen.

Thanks
06-23-2017 11:53 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,194
Joined: Jan 2014
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Post: #2
RE: Blind Transfer not showing up
Hi drpete,

I have tested your scenario, but I cannot reproduce the issue.

Please upgrade the Base AND Handset(s) to the latest available firmware version and try again.
Base: http://download.support.yealink.com/down...3.0.40.zip
Handset: http://download.support.yealink.com/down...3.0.30.zip

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
06-24-2017 08:25 AM
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