[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Transfer feature codes
Author Message
Tim_8934 Offline
Junior Member
**

Posts: 2
Joined: Apr 2017
Reputation: 0
Post: #1
Transfer feature codes
Using SIP-T46G handsets with firmware 28.80.0.120 and also some EXT modules.

Trying to make some adjustments to our current setup involving how calls are transferred. I can't seem to find any information on what codes the transfer button and DSS key uses, when performing an attended vs blind transfer. Our phone system expects a ## for a blind transfer, and *2 for attended, in order to be able handle and route transfers correctly. Is it possible to adjust the transfer keys and/or DSS keys to use these codes? Is there any information on how the transfers are handled by the handset?

thanks,
Tim.
05-01-2017 01:40 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jolouis Offline
Moderator
*****

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #2
RE: Transfer feature codes
The transfers are done using SIP messages, not by dialing digits directly. So comparing to ## or *2 is not really applicable. What is it you are trying to do/what's the issue?
05-01-2017 06:13 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Tim_8934 Offline
Junior Member
**

Posts: 2
Joined: Apr 2017
Reputation: 0
Post: #3
RE: Transfer feature codes
(05-01-2017 06:13 PM)jolouis Wrote:  The transfers are done using SIP messages, not by dialing digits directly. So comparing to ## or *2 is not really applicable. What is it you are trying to do/what's the issue?

Our PBX (FreePBX) has a dial plan to bounce back unanswered blind transfers, but it doesn't seem to be registering that a blind transfer was performed when you use the transfer or DSS keys, whereas if I dial ##ext it correctly identifies as a blind transfer.
05-02-2017 01:30 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Travis_Yealink Offline
Super Moderator
******

Posts: 171
Joined: Mar 2016
Reputation: 1
Post: #4
RE: Transfer feature codes
(05-01-2017 01:40 AM)Tim_8934 Wrote:  Using SIP-T46G handsets with firmware 28.80.0.120 and also some EXT modules.

Trying to make some adjustments to our current setup involving how calls are transferred. I can't seem to find any information on what codes the transfer button and DSS key uses, when performing an attended vs blind transfer. Our phone system expects a ## for a blind transfer, and *2 for attended, in order to be able handle and route transfers correctly. Is it possible to adjust the transfer keys and/or DSS keys to use these codes? Is there any information on how the transfers are handled by the handset?

thanks,
Tim.

Hi Tim,

From Yealink phone, there is no need to set the blind transfer/attended transfer, because different way of transfer have different operation.

I didn't hear this feature request before, and please clarify.

Regards,
Yealink_Travis
05-03-2017 02:02 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Disable or override transfer soft button rbohac 1 2,598 07-11-2022 10:26 PM
Last Post: rbohac
Exclamation How to disable VP59 Hotspot feature vía autoprovision? jcvh 0 1,417 07-09-2022 04:17 AM
Last Post: jcvh
  DND Dial 2 Codes at once Blake1 0 4,254 05-29-2018 02:25 PM
Last Post: Blake1
  T27G no longer option to transfer call during ringing state DmitryTsyganov 1 7,620 04-16-2018 11:16 AM
Last Post: Travis_Yealink
  Call Park Mode transfer on T48G jasonblewis 2 10,915 11-09-2017 01:26 AM
Last Post: Aishion_Yealink
  Custom Softkey on Transfer morbidpete 7 32,114 02-10-2017 02:14 AM
Last Post: Lucia_Yealink
  Calls Drop on Transfer T thinkDoug 4 15,303 09-25-2016 09:03 AM
Last Post: thinkDoug
  as-feature-event Paulo Batista 1 6,485 06-17-2016 05:43 PM
Last Post: Yealink_Michael
  Call transfer T46g tmoore729 1 7,653 06-16-2016 11:37 PM
Last Post: CWR
  Single Key Transfer Adalis 1 8,239 02-26-2016 05:44 AM
Last Post: James_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication