[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Incorrect Time showing
Author Message
Bristol_Support Offline
Junior Member
**

Posts: 4
Joined: Jan 2017
Reputation: 0
Post: #1
Incorrect Time showing
I am unable to change the time on the phone to the correct time. It is showing an hour slow. If I change it on the handset it reverts to an hour slow despite saving. If I go to the web GUI, go to Phone, and select DHCP to enabled which I presume is to clock from the DHCP server, then the phone is still an hour slow. If i change this to disable and allow Automatic Daylight saving time, as we have this in the UK, the same applies

I have upgraded to the latest firmware on both and still no joy

Thanks
04-12-2017 10:24 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
jolouis Offline
Moderator
*****

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #2
RE: Incorrect Time showing
Have you checked to make sure the time zone location setting is correct? For example, if you set the time zone to "0 GMT", even if you enable the "Automatic Daylight Savings Time" button, it will not take effect unless you also set the "Location" to an area that actually has DST defined. (i.e. Leaving it at "None" or "GMT" will not use DST, setting it to "United Kingdom (London)" will).
04-12-2017 12:51 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Bristol_Support Offline
Junior Member
**

Posts: 4
Joined: Jan 2017
Reputation: 0
Post: #3
RE: Incorrect Time showing
Hi

Thanks for the reply. I have attached a picture showing what I have set

Thanks    
04-12-2017 01:44 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
CWR Offline
Moderator
*****

Posts: 716
Joined: May 2013
Reputation: 7
Post: #4
RE: Incorrect Time showing
Maybe "university of bristol" is having issues? have you tried another server?

I am on pool.ntp.org with timezone GMT and location UK and it shows correctly.

Craig Reilly
MCSA, 3cx Advanced Certified
Scottsdale, AZ
(This post was last modified: 04-12-2017 07:33 PM by CWR.)
04-12-2017 07:28 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #5
RE: Incorrect Time showing
Please just configure like Craig and jolouis suggest, if the problem still exist, please just update the firmware to the latest version (http://download.support.yealink.com/down....0.15.zip) and then provide the pace trace and level 6 syslog for us to check. Thank you.
04-13-2017 03:11 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Bristol_Support Offline
Junior Member
**

Posts: 4
Joined: Jan 2017
Reputation: 0
Post: #6
RE: Incorrect Time showing
Thanks for the replies. I have updated to the latest firmware and it appears to have resolved the issue.

I thought i had done this already as I had been to the downloadss section for W52P and installed the latest from there but it appears there is an even later one on the W56 page


Thanks
04-13-2017 09:35 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Line Identifier incorrect Stephen S 5 9,248 09-05-2017 09:37 PM
Last Post: Stephen S
  Blind Transfer not showing up drpete 1 4,370 06-24-2017 08:25 AM
Last Post: complex1
  Lines registered but unreachable from time to time David (mxmm) 1 5,459 04-11-2017 12:36 PM
Last Post: Klaus_Yealink
  Answered call showing up in missed call log blainearcher 2 6,011 11-21-2016 12:27 PM
Last Post: Lucia_Yealink
  Time Synchronization not working mloiterman 4 11,096 10-14-2016 05:37 PM
Last Post: mumtran
  NTP time off by -1 hour starion 9 17,670 07-04-2016 07:49 PM
Last Post: Johnniehec
  Turn Off Message Alert For Missed Call Log? How To change time format to 12 hr? tima 0 3,895 02-03-2016 04:43 AM
Last Post: tima
  Time not setting shawnmclain 9 21,572 09-23-2015 12:25 PM
Last Post: James_Yealink
  Cannot Change Time jonnthomas92 3 9,971 09-01-2014 09:02 AM
Last Post: Yealink_Cindy
  Time Format elementpbx 10 21,739 08-06-2014 10:16 AM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication