Yealink T42G Phone stuck at Welcome

[complex1]

(07-08-2022 09:16 AM)yohanes Wrote:  

(04-12-2017 10:43 PM)Andrew_Yealink Wrote:  Hello,
This is Andrew from Yealink Technical Support Team, nice to work with you.

For your special situation, I have sent the recovery files to your email. Please notice to check.

Any question, please let me know.
Best Regards,
Andrew

Hello Andrew, i have similar problem with some of my T23G, it stuck on welcome screen, can you help me as well? Many thanks...

Hi,

Here you will find the recovery files, but use is at your own risk!!!!
https://www.go-ccs.nl/downloads/Recovery_T23.zip

[Chris708]

You can also try powering off the phone, hold the speaker button down, then power on the phone.

Once the phone is at the USB/TFTP display, try rebooting again from that point.

[markvdheijden]

(07-08-2022 09:16 AM)yohanes Wrote:  

(04-12-2017 10:43 PM)Andrew_Yealink Wrote:  Hello,
This is Andrew from Yealink Technical Support Team, nice to work with you.

For your special situation, I have sent the recovery files to your email. Please notice to check.

Any question, please let me know.
Best Regards,
Andrew

Hello Andrew, i have similar problem with some of my T23G, it stuck on welcome screen, can you help me as well? Many thanks...

If you open a ticket with Yealink support you get a question regarding the symptoms and if you choose "stuck at welcome screen" you can download the right recovery files.