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Yealink T42G Phone stuck at Welcome
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,549
Joined: Jan 2014
Reputation: 48
Post: #11
RE: Yealink T42G Phone stuck at Welcome
(07-08-2022 09:16 AM)yohanes Wrote:  
(04-12-2017 10:43 PM)Andrew_Yealink Wrote:  Hello,
This is Andrew from Yealink Technical Support Team, nice to work with you.

For your special situation, I have sent the recovery files to your email. Please notice to check.

Any question, please let me know.
Best Regards,
Andrew

Hello Andrew, i have similar problem with some of my T23G, it stuck on welcome screen, can you help me as well? Many thanks...

Hi,

Here you will find the recovery files, but use is at your own risk!!!!
https://www.go-ccs.nl/downloads/Recovery_T23.zip

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-08-2022 10:57 PM
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Chris708 Offline
Member
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Posts: 80
Joined: Mar 2015
Reputation: 1
Post: #12
RE: Yealink T42G Phone stuck at Welcome
You can also try powering off the phone, hold the speaker button down, then power on the phone.

Once the phone is at the USB/TFTP display, try rebooting again from that point.
08-06-2022 12:13 AM
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markvdheijden Offline
Junior Member
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Posts: 33
Joined: Jan 2021
Reputation: 2
Post: #13
RE: Yealink T42G Phone stuck at Welcome
(07-08-2022 09:16 AM)yohanes Wrote:  
(04-12-2017 10:43 PM)Andrew_Yealink Wrote:  Hello,
This is Andrew from Yealink Technical Support Team, nice to work with you.

For your special situation, I have sent the recovery files to your email. Please notice to check.

Any question, please let me know.
Best Regards,
Andrew

Hello Andrew, i have similar problem with some of my T23G, it stuck on welcome screen, can you help me as well? Many thanks...

If you open a ticket with Yealink support you get a question regarding the symptoms and if you choose "stuck at welcome screen" you can download the right recovery files.
08-08-2022 04:16 PM
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