[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W56H does not make/receive calls..
Author Message
Lily Offline
Junior Member
**

Posts: 1
Joined: Mar 2017
Reputation: 0
Post: #1
Question W56H does not make/receive calls..
Hi, I am new to this IP phones and I am having trouble setting the phones up.
I do not know why but they just won't make/receive phone calls...
Our original phones work fine, and our network does not have a problem. And our firmware is the latest version.

The "Line" screen displays on our W56H phones are like this;
Display on our W56H phones

Your help is greatly appreciated and I wish to solve this soon.
Many thanks,

Lily Enoi


Attached File(s) Thumbnail(s)
   
03-24-2017 08:45 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,530
Joined: Jan 2014
Reputation: 45
Post: #2
RE: W56H does not make/receive calls..
Hi Lily,

Please ensure all used accounts are registered to the SIP server, if not, no calls can be make or receive.
Login to the base and go to “Account > Register > Account X”
Also make sure the handset(s) is/are assigned to the right VoIP account(s) for incoming and outgoing calls.
“Account > Number Assignment > Incoming lines/Outgoing lines”

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-24-2017 01:08 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W90DM SIP Gateway - W56P did not receive config after prov with code. Hexanet 0 1,486 03-31-2023 03:51 PM
Last Post: Hexanet
  W56B and W56H never-endin loop pskiba 3 3,298 03-03-2023 06:22 PM
Last Post: complex1
  W56H handset with W52 base? poznaniak 3 5,482 03-03-2023 04:35 AM
Last Post: complex1
  W56H reboot loop RymCo 1 3,647 03-03-2023 01:33 AM
Last Post: nolto
  One W56H not receiving new firmware edwinf 6 5,749 01-06-2023 04:21 AM
Last Post: edwinf
  W56H not powering on edv@streit-online.de 0 2,702 01-20-2022 10:49 PM
Last Post: edv@streit-online.de
  w56h to w60b bigwig 1 4,441 01-15-2022 04:11 AM
Last Post: complex1
  Unable to make calls - Path Busy - Yealink W60B/W56H JacoLange 3 10,897 11-20-2021 08:06 PM
Last Post: JacoLange
  Firmware for W56H and W52PW56P base Rajil 1 6,008 09-04-2021 04:06 AM
Last Post: complex1
  Multiple W56H's with One Base Station +FreePBX alankelly 2 8,978 05-04-2021 12:55 PM
Last Post: mlaihkw60b

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication