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Display turns on everytime a blf blinks
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vela Offline
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Post: #1
Display turns on everytime a blf blinks
Hi

I have a t27P running the latest firmware (T27-45.81.0.25).
Every time a colleague receives a call and BLFs starts blinking my screen turns on.
Is there a way to disable this?

Thanks
02-17-2017 07:37 AM
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Karl_Yealink Offline
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Post: #2
RE: Display turns on everytime a blf blinks
Hi,

I guess maybe you enable the power saving feature.
Please try to disable it then test again.
You can make setting under path: web interface->settings->power saving.
02-21-2017 06:27 AM
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vela Offline
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RE: Display turns on everytime a blf blinks
(02-21-2017 06:27 AM)Karl Wrote:  Hi,

I guess maybe you enable the power saving feature.
Please try to disable it then test again.
You can make setting under path: web interface->settings->power saving.

Hi Karl and thanks for the reply.
I tried disabling power saving but unfortunately it didn't solve my issue
02-21-2017 09:38 AM
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Karl_Yealink Offline
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Post: #4
RE: Display turns on everytime a blf blinks
(02-21-2017 09:38 AM)vela Wrote:  
(02-21-2017 06:27 AM)Karl Wrote:  Hi,

I guess maybe you enable the power saving feature.
Please try to disable it then test again.
You can make setting under path: web interface->settings->power saving.

Hi Karl and thanks for the reply.
I tried disabling power saving but unfortunately it didn't solve my issue

would you mind take a video to show the problem?
So we can know clearly the problem and give you assist.
02-21-2017 09:48 AM
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vela Offline
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RE: Display turns on everytime a blf blinks
(02-21-2017 09:48 AM)Karl Wrote:  would you mind take a video to show the problem?
So we can know clearly the problem and give you assist.

Sure.

https://www.youtube.com/watch?v=6xzRS25Si3M

My extension is 219 and, as you can see in the video, when another extension on my blf list is called (and starts blinking) the backlight turns on
(This post was last modified: 02-21-2017 01:51 PM by vela.)
02-21-2017 01:50 PM
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Karl_Yealink Offline
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Post: #6
RE: Display turns on everytime a blf blinks
(02-21-2017 01:50 PM)vela Wrote:  
(02-21-2017 09:48 AM)Karl Wrote:  would you mind take a video to show the problem?
So we can know clearly the problem and give you assist.

Sure.

https://www.youtube.com/watch?v=6xzRS25Si3M

My extension is 219 and, as you can see in the video, when another extension on my blf list is called (and starts blinking) the backlight turns on
Thank you.
I know the problem scenario, but I have to feel sorry that there is no way to configure.
02-23-2017 01:03 AM
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dpoirier Offline
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Post: #7
RE: Display turns on everytime a blf blinks
I have just begun experiencing the very same issue today. I upgraded the firmware on 2 T27P's from 45.80.0.130 to 45.81.0.25 and a T21P-E2 from 52.80.0.130 to 52.81.0.25.

This was not an issue in x.80.0.130. For every button programmed as a BLF, if the BLF assigned extension receives a call, the display on all sets with that extension configured as a BLF button is activated.

This will be especially annoying for our reception users, who will have upward of 50 BLF assigned buttons.
03-03-2017 10:08 PM
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Werner1959 Offline
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Post: #8
RE: Display turns on everytime a blf blinks
May be this thread is able to solve the problem:

http://forum.yealink.com/forum/showthread.php?tid=40358
03-05-2017 08:37 PM
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dpoirier Offline
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Post: #9
RE: Display turns on everytime a blf blinks
(03-05-2017 08:37 PM)Werner1959 Wrote:  May be this thread is able to solve the problem:

http://forum.yealink.com/forum/showthread.php?tid=40358

This is not quite the same problem. The BLF button LED's are not all activating at the same time for us, only the display is activating and the single BLF button.
03-06-2017 04:54 PM
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vela Offline
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Post: #10
RE: Display turns on everytime a blf blinks
(03-03-2017 10:08 PM)dpoirier Wrote:  I have just begun experiencing the very same issue today. I upgraded the firmware on 2 T27P's from 45.80.0.130 to 45.81.0.25 and a T21P-E2 from 52.80.0.130 to 52.81.0.25.

This was not an issue in x.80.0.130. For every button programmed as a BLF, if the BLF assigned extension receives a call, the display on all sets with that extension configured as a BLF button is activated.

This will be especially annoying for our reception users, who will have upward of 50 BLF assigned buttons.

i downgraded to .80.0.130. I'll stick with this version for now since this issue is very annoying
03-07-2017 10:14 AM
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