T4xS Call Park Broken

[c99hris]

Is there an update to the firmware coming real soon that addresses the call park feature which is broken on the S phones, we use a type 16 BLF where we can blind transfer the call to a Q, we just cannot retrieve the call. This works real well with the non S phones, we will not be able to sell any more Yealink phones until this gets fixed. We would like to stick with Yealink and not be forced down the Polycom path, however the outlook for Yealink is not good with these S phones, our supplier is out of G phones and says they cannot get any more G phones.

Platform: Netsapiens
Phones T42S, T46S and T48S

[Michael_Yealink]

hi

thank for your information .

for this feature , we will release the firmware which can support it these two days , i will update you the link once it is released .

TKS & BR

Michael

[Michael_Yealink]

hi

thanks for your wait

for the feature you require , our R&D had solved and released a firmware for you , new firmware download link :

http://ftp.yealink.com/?ShareToken=6B98E...724B949503

change log :
add the call park and pick up with one key feature to the V81 version of T2 and T4 and T4S series phones

the download link is available in 15 days, please download the firmware ASAP and store in your side, let me know if any feedback

test steps below , just for your reference .
1. upgrade phone to X.81.0.47
2. reset the phone to factory
3. register the account you provide
4. go webpage Features -> Call Pickup -> Call Park, then set as screen shot 1
5. go to webpage DSS Key and then set one DSS Key as screen shot 2
6. make a call to the test account and park the call after answer , then pick up again to test

addition information to avoid some misunderstanding ；

1. for T4 and T2 series phones , except T23P and T23G use the same firmware 44.81.0.47, all other models have its own firmware .

2. for T4S phones , T41S T42S T46S T48S , they all use the same one firmware start from V81 which will be very convenient for deploy and management , firmware number 66.81.0.47

3. this firmware is official firmware which can used for all of your customers or other customers who have the same request .

please download and test , let me know if any feedback

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/