Skype for Business client crashes when BTOE Pairs

[P_zachsys]

Hi,
we have noticed an issue for some users Skype for business client crashes soon as BTOE is paired.
Both BTOE ( Lync3.0.0.29 ) and Phone ( T42(T41)-29.8.0.50) on the latest firmware , Phone model - T42G
what could be the cause please ?

Thanks

[R. Brandon]

Try installing 3.0.0.32. We have different phones but were having the same issue and the newer version resolved the issue for us.

[Lucia_Yealink]

Please update the latest firmware of the BToE（3.0.0.32）， we will release it in out website in this week. and i will attach it in the link below:


If still have the problem, please provide the level 6 syslog, config.bin and pace trace for us to analyze.

About how to get the three files, please refer to the FAQ below:
http://support.yealink.com/faq/faqInfo?id=314

Please note to configure the Global log Level as 6 and the Btoe Log Level as 6, too.

[Lucia_Yealink]

the link of btoe:
http://ftp.yealink.com/?ShareToken=A1C9E...3946C512B0