[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
USB Record
Author Message
Hubert Offline
Junior Member
**

Posts: 12
Joined: Jan 2017
Reputation: 0
Post: #1
USB Record
Anyone here who can tell me how to get "USB Record" on a T46G working ?

Thanks and regards

Hubert
02-08-2017 09:03 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #2
RE: USB Record
Before to use the USB Record feature, you should enable this feaure at first via auto provision. Pls use this parameter below to enable the feature:
features.usb_call_recording.enable=1

For more info about the USB Record feature, pls refer to the guide from page 524 to 525:
http://download.support.yealink.com/down...V81_20.pdf
02-09-2017 03:26 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Hubert Offline
Junior Member
**

Posts: 12
Joined: Jan 2017
Reputation: 0
Post: #3
RE: USB Record
(02-09-2017 03:26 AM)Lucia Wrote:  Before to use the USB Record feature, you should enable this feaure at first via auto provision. Pls use this parameter below to enable the feature:
features.usb_call_recording.enable=1

For more info about the USB Record feature, pls refer to the guide from page 524 to 525:
http://download.support.yealink.com/down...V81_20.pdf

WHERE can i change this parameter ? Huh
02-09-2017 02:02 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,245
Joined: Jan 2014
Reputation: 36
Post: #4
RE: USB Record
Quote:WHERE can i change this parameter ?

Hi Hubert,

As Lucia replied to you, this setting can only been changed using auto-provisioning, not via the PUI or WUI.
So, create a provisioning template, add the parameter to this template and provision the phone with it.
That’s all. Nothing more, nothing less.

Here an example:
Code:
#!version:1.0.0.1
features.usb_call_recording.enable=1

Hope this helps.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-09-2017 05:04 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Hubert Offline
Junior Member
**

Posts: 12
Joined: Jan 2017
Reputation: 0
Post: #5
RE: USB Record
(02-09-2017 05:04 PM)complex1 Wrote:  
Quote:WHERE can i change this parameter ?

Hi Hubert,

As Lucia replied to you, this setting can only been changed using auto-provisioning, not via the PUI or WUI.
So, create a provisioning template, add the parameter to this template and provision the phone with it.
That’s all. Nothing more, nothing less.

Here an example:
Code:
#!version:1.0.0.1
features.usb_call_recording.enable=1

Hope this helps.

Hi complex1,
i have created a cfg file now - but how to get it on the phone successfully ?

I have tried to import it thru the WEB GUI (Settings/Configuration: Import CFG File) - it says "DONE" but i still can see now change on the phone / the Web Gui under "Features" USB Record is missing ...

Works now ! I got it done !

But: How do i get the "START REC" Button on a Soft Key ?

At present, i have to push "More" and the "START REC".

How to start it with ONE step only ?
(This post was last modified: 02-09-2017 06:09 PM by Hubert.)
02-09-2017 06:03 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,245
Joined: Jan 2014
Reputation: 36
Post: #6
RE: USB Record
Quote:But: How do i get the "START REC" Button on a Soft Key ?

At present, i have to push "More" and the "START REC".

How to start it with ONE step only ?

In the Admin Guide where Lucia is referring to, on page 638-639 is stated:
Dsskey Recording
Yealink IP phones support record calls by pressing the call record key. It depends on support from a SIP server. When the user presses the call record key, the IP phone sends a record request to the server. IP phones themselves do not have memory to store the recording, what they can do is to trigger the recording and indicate the recording status.

So I suppose what you have in mind only will work if your SIP server support this.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-09-2017 07:16 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Hubert Offline
Junior Member
**

Posts: 12
Joined: Jan 2017
Reputation: 0
Post: #7
RE: USB Record
(02-09-2017 07:16 PM)complex1 Wrote:  
Quote:But: How do i get the "START REC" Button on a Soft Key ?

At present, i have to push "More" and the "START REC".

How to start it with ONE step only ?

In the Admin Guide where Lucia is referring to, on page 638-639 is stated:
Dsskey Recording
Yealink IP phones support record calls by pressing the call record key. It depends on support from a SIP server. When the user presses the call record key, the IP phone sends a record request to the server. IP phones themselves do not have memory to store the recording, what they can do is to trigger the recording and indicate the recording status.

So I suppose what you have in mind only will work if your SIP server support this.

Hi Frank,
recording works fine now - but: how can i get the "START RECORD" to a DSS key ? It is not shown in the sub-menu ...
02-09-2017 07:31 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,245
Joined: Jan 2014
Reputation: 36
Post: #8
RE: USB Record
Please login the phone and go to “DSSKey > Line Key” tab, select a Line Key and select “Record”.

When you press the record key for the first time during a call, the IP phone sends a SIP INFO message to the server with the specific header “Record: on”, and then the recording starts.
When you press the record key for the second time, the IP phone sends a SIP INFO message to the server with the specific header “Record: off”, and then the recording stops.

Hope this helps.


Attached File(s) Thumbnail(s)
   

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-09-2017 08:15 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #9
RE: USB Record
Frank, thank you for your kindly help.
02-10-2017 01:07 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,245
Joined: Jan 2014
Reputation: 36
Post: #10
RE: USB Record
@Lucia,

You are welcome.
Where are friends else for. Wink

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
02-10-2017 12:08 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T48S - how to record voice/call to USB tikky 12 28,372 06-16-2017 09:24 AM
Last Post: Karl_Yealink
  History Record options bazzacad 1 4,900 04-23-2014 11:24 AM
Last Post: Yealink Support
Question DNS-SRV Record lookup fails -- *Solved* Bryan Nelson 3 10,940 10-19-2013 07:25 PM
Last Post: dtgriscom

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication