[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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W52P In the UK
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ajadams@centrictel.com Offline
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Posts: 7
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Post: #1
W52P In the UK
We have an American customer who needs a W52P in the UK. We sent them one from here but the installer in the UK said the following.

I had an Ofcom Engineer come in to check the radio channels and he advised that the radio phone you are using in your office is not a licensed phone in Europe.

Unfortunately it interferes with the mobile phone lines in the UK and can not be used.


We are looking for a model or firmware that will work with these radio channels and have had no luck with our retailers. Please let us know what we need to do to help our customer.
01-30-2017 01:27 PM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,541
Joined: Jan 2014
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Post: #2
RE: W52P In the UK
Hi,

Probably the most fastest and easiest solution is: Buy a W52P kit in the UK, made for the UK.
Base and Handset from different countries are not exchangeable, because of the differences in radio channels.

FYI: Please check that the W52P kit runs on international firmware e.g. 25.73.0.40 and not on customized one.

Hope this helps.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-30-2017 02:59 PM
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