[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Custom Softkey on Transfer
Author Message
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #1
Custom Softkey on Transfer
T27P Firmware : 45.80.0.95
I have been driving myself nuts. I have the Talking.xml hosted, phone can access it but the keys do not change. Most importantly I need IME to be Directory. This XML does not seem to be working. I tried it with and without the
Code:
<Softkey></Softkey>
I'm begging for help. Client demands this feature. Works fine in the webgui for the phone. But I cant manually enable it on each phone (80+) pls we provision weekly.
Code:
custom_softkey_talking.url = https://user:password@cname.domain.com/prov/Talking.xml
Code:
<?xml version="1.0"?>
<Softkey>
<Talk>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Mute" />
        <Key Type="SWAP" />
        <Key Type="NewCall" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="PriHold" />
        <Key Type="Park" />
        <Key Type="GPark" />
        <Key Type="RTP Status" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Hold" />
        <Key Type="Conference" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Hold" />
        <Key Type="Conference" />
        <Key Type="End Call" />
    </Default>
</Talk>
<Hold>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Resume" />
        <Key Type="NewCall" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Resume" />
        <Key Type="NewCall" />
        <Key Type="End Call" />
    </Default>
</Hold>
<Held>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="NewCall" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="End Call" />
    </Default>
</Held>
<PreTrans>
    <Disable>
        <Key Type="Empty" />
        <Key Type="IME" />
        <Key Type="Switch" />
        <Key Type="Send" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Directory" />
        <Key Type="Delete" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Directory" />
        <Key Type="Delete" />
        <Key Type="End Call" />
    </Default>
</PreTrans>
<Conferenced>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="Mute" />
        <Key Type="Manager" />
        <Key Type="RTP Status" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Empty" />
        <Key Type="Hold" />
        <Key Type="Split" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Empty" />
        <Key Type="Hold" />
        <Key Type="Split" />
        <Key Type="End Call" />
    </Default>
</Conferenced>
</Softkey>
(This post was last modified: 01-20-2017 09:00 PM by morbidpete.)
01-20-2017 08:58 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Fraukas2 Offline
Kolibri Telecommunication
**

Posts: 38
Joined: Jan 2017
Reputation: 0
Post: #2
RE: Custom Softkey on Transfer
What if you do it on one phone and then extract the config file and/or xml file. Then you will know what's the problem if you compare your xml with the extracted one.
I'm almost certain the header isn't formatted correctly in yours.

If it can help, all my xml's first lines are like this.

Code:
<?xml version="1.0" encoding="utf-8"?>
(This post was last modified: 01-21-2017 02:01 AM by Fraukas2.)
01-21-2017 01:41 AM
Visit this user's website Find all posts by this user    like0    dislike0 Quote this message in a reply
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #3
RE: Custom Softkey on Transfer
(01-21-2017 01:41 AM)François1 Wrote:  What if you do it on one phone and then extract the config file and/or xml file. Then you will know what's the problem if you compare your xml with the extracted one.
I'm almost certain the header isn't formatted correctly in yours.

If it can help, all my xml's first lines are like this.

Code:
<?xml version="1.0" encoding="utf-8"?>

I grabbed that XML from the autoprovision template zip, I would hope it would have been correct.
I will try your recommended First line also. Thank you for that.

As far as doing it thru the GUI and exporting config, Does not net any results. Cant see any of the changes in local or all export :-(

Changing the header did not work Sad
(This post was last modified: 01-23-2017 04:58 PM by morbidpete.)
01-23-2017 04:52 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #4
RE: Custom Softkey on Transfer
Dear Sir,

Pls update your firmware to the latest firmware, click the link below to download the firmware:
http://download.support.yealink.com/down...1.0.25.zip

And i attach the Talking.xml in the attached. Pls use it to configure your phone.

.xml  Talking.xml (Size: 2.23 KB / Downloads: 45)
02-07-2017 09:26 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #5
RE: Custom Softkey on Transfer
I'll give that a go thank you. We had a ton of issues with our PBXWare with the new firmware so rolled back. Might have no choice but to move forward and try to resolve them in this case.
(This post was last modified: 02-07-2017 01:50 PM by morbidpete.)
02-07-2017 01:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #6
RE: Custom Softkey on Transfer
Then pls download the talk.xml file below:

.xml  Talking.xml (Size: 2.31 KB / Downloads: 46)
02-08-2017 07:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #7
RE: Custom Softkey on Transfer
(02-07-2017 09:26 AM)Lucia Wrote:  Dear Sir,

Pls update your firmware to the latest firmware, click the link below to download the firmware:
http://download.support.yealink.com/down...1.0.25.zip

And i attach the Talking.xml in the attached. Pls use it to configure your phone.

(02-08-2017 07:15 AM)Lucia Wrote:  Then pls download the talk.xml file below:

This worked great for the T27P, not working for the T29G unfortunately.
02-09-2017 02:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 467
Joined: Aug 2016
Reputation: 5
Post: #8
RE: Custom Softkey on Transfer
T27P and T29G share the same template file of talking.xml.
Can you kindly check for me if there are something different when you use it both in the T27 and T29, and do some basic debug in your side?
02-10-2017 02:14 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Adding custom tags grant.horne 0 148 03-18-2024 09:38 PM
Last Post: grant.horne
  Disable or override transfer soft button rbohac 1 2,603 07-11-2022 10:26 PM
Last Post: rbohac
  EDK macro to open menu item on T42S with a softkey hospitale 1 2,907 04-14-2022 02:13 AM
Last Post: hospitale
  How to configure T27G TRAN key in Call Fwd Custom mode ? oliv 0 4,061 04-07-2020 02:20 PM
Last Post: oliv
  custom ringtone with new BLF audio alert Chris Barron 0 5,271 11-26-2018 09:59 AM
Last Post: Chris Barron
  T27G no longer option to transfer call during ringing state DmitryTsyganov 1 7,628 04-16-2018 11:16 AM
Last Post: Travis_Yealink
  T23G custom logo apant 5 17,153 11-11-2017 09:36 AM
Last Post: complex1
  Call Park Mode transfer on T48G jasonblewis 2 10,928 11-09-2017 01:26 AM
Last Post: Aishion_Yealink
  Transfer feature codes Tim_8934 3 13,899 05-03-2017 02:02 PM
Last Post: Travis_Yealink
  Program DSS / Softkey for specific menu item mcdowellster 1 8,027 10-25-2016 02:01 PM
Last Post: Kevin_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication