New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Custom Softkey on Transfer
Author Message
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #1
Custom Softkey on Transfer
T27P Firmware : 45.80.0.95
I have been driving myself nuts. I have the Talking.xml hosted, phone can access it but the keys do not change. Most importantly I need IME to be Directory. This XML does not seem to be working. I tried it with and without the
Code:
<Softkey></Softkey>
I'm begging for help. Client demands this feature. Works fine in the webgui for the phone. But I cant manually enable it on each phone (80+) pls we provision weekly.
Code:
custom_softkey_talking.url = https://user:password@cname.domain.com/prov/Talking.xml
Code:
<?xml version="1.0"?>
<Softkey>
<Talk>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Mute" />
        <Key Type="SWAP" />
        <Key Type="NewCall" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="PriHold" />
        <Key Type="Park" />
        <Key Type="GPark" />
        <Key Type="RTP Status" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Hold" />
        <Key Type="Conference" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Hold" />
        <Key Type="Conference" />
        <Key Type="End Call" />
    </Default>
</Talk>
<Hold>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Resume" />
        <Key Type="NewCall" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Resume" />
        <Key Type="NewCall" />
        <Key Type="End Call" />
    </Default>
</Hold>
<Held>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="NewCall" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="Empty" />
        <Key Type="End Call" />
    </Default>
</Held>
<PreTrans>
    <Disable>
        <Key Type="Empty" />
        <Key Type="IME" />
        <Key Type="Switch" />
        <Key Type="Send" />
    </Disable>
    <Enable>
        <Key Type="Transfer" />
        <Key Type="Directory" />
        <Key Type="Delete" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Transfer" />
        <Key Type="Directory" />
        <Key Type="Delete" />
        <Key Type="End Call" />
    </Default>
</PreTrans>
<Conferenced>
    <Disable>
        <Key Type="Empty" />
        <Key Type="Switch" />
        <Key Type="Answer" />
        <Key Type="Reject" />
        <Key Type="Mute" />
        <Key Type="Manager" />
        <Key Type="RTP Status" />
        <Key Type="Security" />
    </Disable>
    <Enable>
        <Key Type="Empty" />
        <Key Type="Hold" />
        <Key Type="Split" />
        <Key Type="End Call" />
    </Enable>
    <Default>
        <Key Type="Empty" />
        <Key Type="Hold" />
        <Key Type="Split" />
        <Key Type="End Call" />
    </Default>
</Conferenced>
</Softkey>
(This post was last modified: 01-20-2017 09:00 PM by morbidpete.)
01-20-2017 08:58 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Fraukas2 Offline
Kolibri Telecommunication
**

Posts: 38
Joined: Jan 2017
Reputation: 0
Post: #2
RE: Custom Softkey on Transfer
What if you do it on one phone and then extract the config file and/or xml file. Then you will know what's the problem if you compare your xml with the extracted one.
I'm almost certain the header isn't formatted correctly in yours.

If it can help, all my xml's first lines are like this.

Code:
<?xml version="1.0" encoding="utf-8"?>
(This post was last modified: 01-21-2017 02:01 AM by Fraukas2.)
01-21-2017 01:41 AM
Visit this user's website Find all posts by this user    like0    dislike0 Quote this message in a reply
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #3
RE: Custom Softkey on Transfer
(01-21-2017 01:41 AM)François1 Wrote:  What if you do it on one phone and then extract the config file and/or xml file. Then you will know what's the problem if you compare your xml with the extracted one.
I'm almost certain the header isn't formatted correctly in yours.

If it can help, all my xml's first lines are like this.

Code:
<?xml version="1.0" encoding="utf-8"?>

I grabbed that XML from the autoprovision template zip, I would hope it would have been correct.
I will try your recommended First line also. Thank you for that.

As far as doing it thru the GUI and exporting config, Does not net any results. Cant see any of the changes in local or all export :-(

Changing the header did not work Sad
(This post was last modified: 01-23-2017 04:58 PM by morbidpete.)
01-23-2017 04:52 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 470
Joined: Aug 2016
Reputation: 4
Post: #4
RE: Custom Softkey on Transfer
Dear Sir,

Pls update your firmware to the latest firmware, click the link below to download the firmware:
http://download.support.yealink.com/down...1.0.25.zip

And i attach the Talking.xml in the attached. Pls use it to configure your phone.

.xml  Talking.xml (Size: 2.23 KB / Downloads: 26)
02-07-2017 09:26 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #5
RE: Custom Softkey on Transfer
I'll give that a go thank you. We had a ton of issues with our PBXWare with the new firmware so rolled back. Might have no choice but to move forward and try to resolve them in this case.
(This post was last modified: 02-07-2017 01:50 PM by morbidpete.)
02-07-2017 01:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 470
Joined: Aug 2016
Reputation: 4
Post: #6
RE: Custom Softkey on Transfer
Then pls download the talk.xml file below:

.xml  Talking.xml (Size: 2.31 KB / Downloads: 22)
02-08-2017 07:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
morbidpete Offline
Junior Member
**

Posts: 7
Joined: Nov 2015
Reputation: 0
Post: #7
RE: Custom Softkey on Transfer
(02-07-2017 09:26 AM)Lucia Wrote:  Dear Sir,

Pls update your firmware to the latest firmware, click the link below to download the firmware:
http://download.support.yealink.com/down...1.0.25.zip

And i attach the Talking.xml in the attached. Pls use it to configure your phone.

(02-08-2017 07:15 AM)Lucia Wrote:  Then pls download the talk.xml file below:

This worked great for the T27P, not working for the T29G unfortunately.
02-09-2017 02:35 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Lucia_Yealink Offline
Super Moderator
******

Posts: 470
Joined: Aug 2016
Reputation: 4
Post: #8
RE: Custom Softkey on Transfer
T27P and T29G share the same template file of talking.xml.
Can you kindly check for me if there are something different when you use it both in the T27 and T29, and do some basic debug in your side?
02-10-2017 02:14 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
krogerfan Offline
Junior Member
**

Posts: 1
Joined: Apr 2019
Reputation: 0
Post: #9
RE: Custom Softkey on Transfer
Consider the possibility that you do it on one telephone and after that extricate the config record as well as xml document. At kroger feedback that point you will comprehend what's the issue on the off chance that you contrast your xml and the separated one.

I'm practically sure the header isn't arranged effectively in yours.

(04-16-2019 12:02 PM)krogerfan Wrote:  Consider the possibility that you do it on one telephone and after that extricate the config record as well as xml document. At www.krogerfeedback.com that point you will comprehend what's the issue on the off chance that you contrast your xml and the separated one.

I'm practically sure the header isn't arranged effectively in yours.

kroger feedback
(This post was last modified: 04-16-2019 12:04 PM by krogerfan.)
04-16-2019 12:02 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  custom ringtone with new BLF audio alert Chris Barron 0 815 11-26-2018 09:59 AM
Last Post: Chris Barron
  T27G no longer option to transfer call during ringing state DmitryTsyganov 1 1,377 04-16-2018 11:16 AM
Last Post: Travis_Yealink
  T23G custom logo apant 5 4,123 11-11-2017 09:36 AM
Last Post: complex1
  Call Park Mode transfer on T48G jasonblewis 2 2,793 11-09-2017 01:26 AM
Last Post: Aishion_Yealink
  Transfer feature codes Tim_8934 3 3,959 05-03-2017 02:02 PM
Last Post: Travis_Yealink
  Program DSS / Softkey for specific menu item mcdowellster 1 2,431 10-25-2016 02:01 PM
Last Post: Kevin_Yealink
  Calls Drop on Transfer T thinkDoug 4 4,526 09-25-2016 09:03 AM
Last Post: thinkDoug
  Call transfer T46g tmoore729 1 2,664 06-16-2016 11:37 PM
Last Post: ModCraig
  T38G not applying default custom background. tas7330 1 2,494 03-10-2016 06:09 PM
Last Post: Klaus_Yealink
  Single Key Transfer Adalis 1 3,080 02-26-2016 05:44 AM
Last Post: James_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication