Phone Lock not working

[Alexander2]

Hello,
we are using a 3CX with this settings on T42G:

#Configure the keypad lock type; 0-Disabled (default), 1-Menu Key, 2-Function Key, 3-All Keys, 4-Lock&Answer;
phone_setting.lock = 3

#Configure the unlock password for the phone. The default value is 123.
phone_setting.phone_lock.unlock_pin = 1234

#Configures the interval (in seconds) to automatically lock the IP phone. It ranges from 0 to 3600, the default value is 0.
phone_setting.phone_lock.lock_time_out = 60

#Configure the keypad lock type;0-Menu Key, 1-Function Key, 2-All Keys(default)
phone_setting.phone_lock.lock_key_type = 2



The phone does not lock ALL Keys! As you can see in the picture attached... We need this for classroom environment.

We just bought 140 devices - can anybody help pls?

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I have found out that with this settings:

#Configure the keypad lock type; 0-Disabled (default), 1-Menu Key, 2-Function Key, 3-All Keys, 4-Lock&Answer;
phone_setting.lock = 3

#Configure the unlock password for the phone. The default value is 123.
phone_setting.phone_lock.unlock_pin = 1234

#Configures the interval (in seconds) to automatically lock the IP phone. It ranges from 0 to 3600, the default value is 0.
phone_setting.phone_lock.lock_time_out = 60

#Configure the keypad lock type;0-Menu Key, 1-Function Key, 2-All Keys(default)
phone_setting.phone_lock.lock_key_type =

ALL Keys are locked! You always have to enter the PIN. Is there any possibility that the user can only call the numbers from the BLF ? And for every other number the PIN has to be entered?

[complex1]

Quote:ALL Keys are locked! You always have to enter the PIN. Is there any possibility that the user can only call the numbers from the BLF ? And for every other number the PIN has to be entered?

Have you considered to use outbound rules in 3CX?

[Alexander2]

Hi,
no this is not a good solution... why forward a call what is not allowed to the server first? And persons who know the PIN should be able to call all numbers. Only students who does not know the PIN should call IT-Service and Houseservice!

[GIWM]

Lock just the menu key and set your emergency numbers to the ones you want allowed to be dialed.