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Phone Lock not working
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Alexander2 Offline
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Posts: 13
Joined: Jan 2017
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Post: #1
Phone Lock not working
Hello,
we are using a 3CX with this settings on T42G:

#Configure the keypad lock type; 0-Disabled (default), 1-Menu Key, 2-Function Key, 3-All Keys, 4-Lock&Answer;
phone_setting.lock = 3

#Configure the unlock password for the phone. The default value is 123.
phone_setting.phone_lock.unlock_pin = 1234

#Configures the interval (in seconds) to automatically lock the IP phone. It ranges from 0 to 3600, the default value is 0.
phone_setting.phone_lock.lock_time_out = 60

#Configure the keypad lock type;0-Menu Key, 1-Function Key, 2-All Keys(default)
phone_setting.phone_lock.lock_key_type = 2



The phone does not lock ALL Keys! As you can see in the picture attached... We need this for classroom environment.

We just bought 140 devices - can anybody help pls?

I have found out that with this settings:

#Configure the keypad lock type; 0-Disabled (default), 1-Menu Key, 2-Function Key, 3-All Keys, 4-Lock&Answer;
phone_setting.lock = 3

#Configure the unlock password for the phone. The default value is 123.
phone_setting.phone_lock.unlock_pin = 1234

#Configures the interval (in seconds) to automatically lock the IP phone. It ranges from 0 to 3600, the default value is 0.
phone_setting.phone_lock.lock_time_out = 60

#Configure the keypad lock type;0-Menu Key, 1-Function Key, 2-All Keys(default)
phone_setting.phone_lock.lock_key_type =

ALL Keys are locked! You always have to enter the PIN. Is there any possibility that the user can only call the numbers from the BLF ? And for every other number the PIN has to be entered?


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(This post was last modified: 01-19-2017 08:35 AM by Alexander2.)
01-19-2017 07:59 AM
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,261
Joined: Jan 2014
Reputation: 36
Post: #2
RE: Phone Lock not working
Quote:ALL Keys are locked! You always have to enter the PIN. Is there any possibility that the user can only call the numbers from the BLF ? And for every other number the PIN has to be entered?

Have you considered to use outbound rules in 3CX?

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-19-2017 12:05 PM
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Alexander2 Offline
Junior Member
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Posts: 13
Joined: Jan 2017
Reputation: 0
Post: #3
RE: Phone Lock not working
Hi,
no this is not a good solution... why forward a call what is not allowed to the server first? And persons who know the PIN should be able to call all numbers. Only students who does not know the PIN should call IT-Service and Houseservice!
01-20-2017 07:38 AM
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GIWM Offline
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Posts: 26
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Post: #4
RE: Phone Lock not working
Lock just the menu key and set your emergency numbers to the ones you want allowed to be dialed.
08-18-2017 12:39 PM
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