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Placed Calls menu doesn't show dialed number but calling party
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avayax Offline
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Posts: 107
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Post: #1
Placed Calls menu doesn't show dialed number but calling party
When I press the redial button or history, the placed calls menu doesn't show dialed number but CID calling party number.
CID:1652, which is the number I dial from.
How can I change that to actually seeing number dialed?

44.81.0.20 T23G
(This post was last modified: 12-15-2016 09:51 PM by avayax.)
12-15-2016 09:50 PM
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Lucia_Yealink Offline
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Posts: 470
Joined: Aug 2016
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Post: #2
RE: Placed Calls menu doesn't show dialed number but calling party
Hi Sir,

About your problem, please go to the wui->Features->General Information->Save Call Log, Enabled this item and save the configuration.

Regards,
Lucia
12-16-2016 03:17 AM
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avayax Offline
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Posts: 107
Joined: Mar 2015
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Post: #3
RE: Placed Calls menu doesn't show dialed number but calling party
(12-16-2016 03:17 AM)Lucia Wrote:  Hi Sir,

About your problem, please go to the wui->Features->General Information->Save Call Log, Enabled this item and save the configuration.

Regards,
Lucia

This is already set to enabled, still the problem occurs.
(This post was last modified: 12-16-2016 03:23 AM by avayax.)
12-16-2016 03:22 AM
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Lucia_Yealink Offline
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Posts: 470
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Post: #4
RE: Placed Calls menu doesn't show dialed number but calling party
Hi Sir,

Can you check for me when you dail the number such as 123, what's the called id show in the phone LCD, is it the dail number number 123 or the calling party 1652?

Please kindly provide the level 6 syslog, config.bin and pace trace when you reproduce the issue for us to analyze.
About how to get the three files, please refer to the FAQ below:

You can send the files to my email:Lucia@yealink.com
http://support.yealink.com/faq/faqInfo?id=313

How many phones you have in total? And how many of them have the issue?

Regards,
Lucia
12-19-2016 02:34 AM
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