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Call Transfer when Call is being held is broken
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c99hris Offline
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Posts: 39
Joined: Aug 2015
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Post: #1
Call Transfer when Call is being held is broken
Any T4x phone using firmware version 35.80.0.95

Call flow:
When I place a caller on hold, then press the BLF key for another user the call gets transferred automatically.
What I want to do is place a call on hold, call another user and say "joe is calling for you, can I transfer to you?" they would say either yes or no and based on the answer I could then transfer the call to the other extension. The way it is now I cannot put the call on hold to see if the other user can take the call.
My switch vendor Netsapiens is asking me to
"stop the device from sending a reefer when trying to page. "

Please help
Thanks
Chris
12-07-2016 12:07 AM
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Lucia_Yealink Offline
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Posts: 467
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Post: #2
RE: Call Transfer when Call is being held is broken
Hi Chris,

Please use the parameter below to do auto provision to solve this issue.
The parameter means when you press the DSS key during a call, it will do the operation that you configure:
transfer.dsskey_deal_type = 1
#0: New Call
#1: Attended Transfer
#2: Blind Transfer

Best Regards,
Lucia Lu
12-08-2016 10:33 AM
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c99hris Offline
Junior Member
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Posts: 39
Joined: Aug 2015
Reputation: 0
Post: #3
RE: Call Transfer when Call is being held is broken
(12-08-2016 10:33 AM)Lucia Wrote:  Hi Chris,

Please use the parameter below to do auto provision to solve this issue.
The parameter means when you press the DSS key during a call, it will do the operation that you configure:
transfer.dsskey_deal_type = 1
#0: New Call
#1: Attended Transfer
#2: Blind Transfer

Best Regards,
Lucia Lu

I changed the setting to New Call and that solved the problem
Thanks
12-08-2016 02:50 PM
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